ZUS Coffee 4+

Zuspresso Sdn Bhd

    • Percuma

Petikan Skrin iPhone

Penerangan

a Necessity, not a Luxury

You deserve the best without breaking the bank. That’s why ZUS Coffee is here to provide specialty handcrafted coffee, hand-delivered to your doorstep. Just sit back, relax and get a quality cup of coffee delivered to you with just a few taps on your phone!

Brought to you by Malaysia #1 Coffee Delivery Brand

- 100% Arabica Coffee Beans
- Award-Winning Coffee Plantation at Brazil
- World’s Top 50 Best Coffee Roastery
- Anti-Spillage Cup Lid
- Exceptional Coffee Delivery Experience

Download now to enjoy Buy 1 Free 1 on your first purchase! :)

Apa Yang Baru

Versi 5.1.2

What’s Brewing in This Update?

We’ve gone Global!
Not just in Malaysia - now you can order ZUS Coffee while you’re in Singapore too!
Wherever we go, your favourite coffee comes with us. One app, two countries

And of course, this update also clears out those annoying bugs for a much smoother experience!

Penilaian dan Ulasan

4.8 daripada 5
165.8K Penilaian

165.8K Penilaian

angryatpenguin ,

Wish that the rewards could be claimed at physical outlet

The app as a whole works great for me - barring a few glitches when trying to track the rider (depends on which service the outlet for the order chooses?)

Anyhow, it would be great if ZUS considers enabling customers to also collect reward points if you order over the counter - as sometimes the opportunity to grab a ZUS Coffee is a happenstance (like when we were looking to refuel at Petronas Pulai & saw that there was a ZUS Coffee outlet at Shell next door and dropped by on a whim with a need to order for takeaway using our own drinking cup)

Respons Pembangun ,

Hi there, thank you for writing us a review! You are our reason for working hard everyday to innovate and better customer experience. We will do better on your next visit but if you’d ever like to provide us more details on how we can do so, feel free to reach out to us via ZUS App Live Chat or contact us at WhatsApp, 60128161340.

Izzy loves chocolate ,

Was a great app, now slow with payment

I used to LOVE the Zus App. I would order my coffee seamlessly using the app and the payment process (regardless if I’m using the Zus Wallet, card or e-wallet payment method) and from start to finish the ordering + payment process would take less than 3 mins. But in the past few weeks, the payment process would take on average more than 10 mins. This could either be topping up my Zus wallet or just using other payment methods. Sometimes the Zus staff would be suspicious of me being in the store for more than 10 mins without making an order and when I explain im ordering through the app they would come and ask me a few times if i’ve ordered and I would show that I am ordering its just the payment process is taking too long. In addition, I would alternate using either the wifi or mobile data (and I have two sim cards from different line provider) to hopefully get the payment process quicker but none of that change. I love Zus and i’m only leaving this review out of love as I would just want the company to thrive with better payment service for the app. Other than that, great coffee, amazing baristas, great selection of pastries. With an improved payment system, I’m sure more people will continue to love Zus as much as I do!

Respons Pembangun ,

Hi there, thank you for letting us know. ZUS Coffee appreciates your honest feedback as this will definitely help better our services.

Please let us sort the matter out for you by reaching out to our team via ZUS App Live Chat or contact us at WhatsApp, 60128161340. We are eager to improve this for you and other fellow ZUSsies!

Luckily h ,

fraud

Dear Zus App Customer Support Team, I hope this message finds you well. I am writing to express my dissatisfaction with my recent experience using your platform. I attempted to make a recharge, and although the payment was successfully deducted from my account, the funds have not been credited to my Zus account. This issue has caused me considerable inconvenience and l try multiple times. No change, no way you can do it is continue see your money loss from your touch and go wallet. What makes the situation even more frustrating is that I have attempted to contact customer service multiple times, but I have not received any response. This lack of communication and support is highly disappointing and raises concerns about the quality of service provided by your platform. As a user, I expect timely assistance and resolution when problems arise, but my current experience has been far from satisfactory. I kindly request that you investigate and resolve my recharge issue as soon as possible. Additionally, I suggest reviewing your customer service processes to ensure that users receive prompt and helpful responses in the future. If this issue is not resolved promptly, I will have to consider taking further action to protect my rights. I look forward to your prompt response

Respons Pembangun ,

Hi there, thank you for letting us know. ZUS Coffee appreciates your honest feedback as this will definitely help better our services.

Please let us sort the matter out for you by reaching out to our team via ZUS App Live Chat or contact us at WhatsApp, 60128161340. We are eager to improve this for you and other fellow ZUSsies!

Privasi App

Pembangun, Zuspresso Sdn Bhd, menunjukkan bahawa amalan privasi app mungkin termasuk pengendalian data seperti yang diterangkan di bawah. Untuk maklumat lanjut, lihat dasar privasi pembangun.

Data Digunakan untuk Menjejak Aktiviti Anda

Data berikut mungkin digunakan untuk menjejak aktiviti anda merentas app dan laman web yang dimiliki oleh syarikat lain:

  • Data Penggunaan

Data Dipautkan kepada Anda

Data berikut mungkin dikumpul dan dipautkan ke identiti anda:

  • Maklumat Hubungan
  • Data Penggunaan

Amalan privasi mungkin berbeza, sebagai contoh, berdasarkan ciri yang anda guna atau umur anda. Ketahui Lebih Lanjut

Sokongan

  • Wallet

    Dapatkan semua pas, tiket dan kad anda serta banyak lagi di satu tempat.

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