kipleCity 4+

Name: kipleCity
Rating: 1.9 (154 reviews)
Author: Kiplepay Sdn. Bhd.

Kiplepay Sdn. Bhd.

- 1.9 • 154 Penilaian

- Percuma

Petikan Skrin iPhone

Penerangan

kipleCity (Formerly known as kiplePark) brings you unparalleled smart community experiences enabled by smart access with the latest in A.I Technology. It comes with a full suite of features that cover communication, access management, cashless payment and more.

kipleCity enables digitalised access for commercial and residential use through various technologies, such as licence plate recognition, QR code, and face recognition. The advanced access management is extended to visitors via its enhanced Visitor Management feature. Building management can use this platform to communicate with tenants or residents and simplify payment collection with kipleCity’s integrated accounting software and payment solutions.

kipleCity is also the first app in Malaysia to support seamless and cashless parking using licence plate recognition (LPR) technology. Enjoy enhanced security by locking your car plate number to prevent unauthorised exit.

Find out more locations powered by kipleCity by downloading the kipleCity app. Be among the first to utilise life improving digital innovations such as urban tech to transform the way we work and live today.

-

kipleCity is brought to you by kiplePay Sdn Bhd (Formerly known as Webonline Dot Com Sdn Bhd), an approved issuer of designated payment instrument which powers kiple (formerly known as Webcash), one of the fastest growing e-wallets in Malaysia. Download kiplePark now to enjoy a seamless, secured and convenient parking payment experience.

12 Mac 2024

Versi 6.8.1

Bug fixes and Improvements

1.9 daripada 5

154 Penilaian

Pin incorrect errors and cannot reset or change

What is going on with KiplePark. Suddenly my pin doesn’t work. When I try to reset it shows SUCCESS without asking me for new pin. As complained before if it ain’t broken don’t fix it.

This is the second time KiplePark “changes” my pin without notice. You are holding people’s money please do not pull this type of nonsense.

Update: I now noticed that when you try to reset a pin, it sends a new one to your email. Kiple should put a message telling users to check their mail. Just showing “success” is telling anything? Success is resetting or success in making your customers frustrated?

Greetings Sir/Madam,

Thank you for the feedback. Your feedback allows us to enhance and grow positively in the near future. We are absolutely sorry for the experience you have had with kiplePark application.

Please drop us an email at support@kiplepay.com and we will definitely look into this immediately and contact you for further discussion.

Thank you once again for bringing this to our attention.

Regards,
KipleSupport

They cant detect my carplate at carpark!!

1st the app was terrible because for the area i always hangout in doesnt allowed you to enter with balance below RM 20. So my money will stuck there forever as you’re unable to cash out

2nd when my credit is enough, the mall device detected my carplate wronglyy (JESUS!) my car plate was DDY and it shows DDV. Mind you i dont have cash with me and they required me to take the ticket and pay at autopay.

We downloaded this app to help out on conveniency but you created more trouble. I have only use this app for 5 times and every single experience was terrible.

Confusing App

Firstly, it’s confusing because when there are 2 Kiple apps on App Store - Kiple & KipleCity. How am I suppose to know which one to download for parking payment?

Then, I downloaded Kiple and was forced to top up RM20 despite my parking fee is only RM15.

Next, I couldn’t find parking payment on Kiple app, and went to download KipleCity instead.
Long story short, the app couldn’t register my car plate number just for me do make a parking payment.

Such a simple function, but this app complicates it so much that I rather pay by cash. Customer service by chat replies fast, but still doesn’t solve my problem.

Definitely DO NOT RECOMMEND THIS APP. Not making lives easier but complicated!

Greetings Customer,
We are sorry for the experience you have had with the app. Please drop us an email at support@kiplecity.com and we will definitely look into this immediately and contact you for further discussion.
Thank you.
Regards,
Kiple Support Team

Pembangun, Kiplepay Sdn. Bhd., menunjukkan bahawa amalan privasi app mungkin termasuk pengendalian data seperti yang diterangkan di bawah. Untuk maklumat lanjut, lihat dasar privasi pembangun.