The whole new shopping experience unveiled at Lotte Online Duty Free.
Meet the most powerful duty free brand in Korera and enjoy the new mobile shopping experience faster and easier for everyone.

1. All-in-one shopping app: Shop all Lotte Duty Free stores using one single duty free shopping app.
2. Quick shopping: Select colors, sizes, and options you want faster and easier.
3. Smart View: Take a quick look at the best-selling items, famous brands, membership rewards, and more!
4. Lotte Duty Free membership: Sign up in seconds and start getting rewarded today.

■ App permissions
Lotte Duty Free observes and is bound by Paragraph 2, Article 22 (Gathering and Handling of Personal Information) of the Act on Promotion of Utilization of Information and Communications Network. Please read the following details and give your consent for access, collection, and use of your personal information by Lotte Duty Free in accordance with the Network Act. The Lotte Duty Free App will only access, collect, and use the following information with your consent for the purposes stated. You can change your app permissions whenever you want. Additional permissions are not required to use the Lotte Online Duty Free App.

- Notification: notifies deals, offers, promotions, and recommendations
- Biometric authentication : Sign in using biometric authentication.
- Camera: uses the device’s camera to read QR codes and scan your passport details pages.
- Photos, media, and files: uses photos in the device.
- Microphone: enable voice search

※ Depending on your mobile operating system, app permission settings may not be available.
Please update your mobile operating system to manage app permission on your mobile device. You can reset all of your app permissions by deleting and re-installing the app.

※ Customer service center
Online shopping: +82-1688-3020
Mon to Fri 10:00 to 19:00 (KST)

What’s New

Version 7.1.1

ㆍBug fixes and stability improvement

Ratings and Reviews

3.8 out of 5
6 Ratings

6 Ratings

Kenyalang69 ,

Great app, room for improvement

Faster and more responsive than old app or online website. Also it was easier to make purchases via app compared to its website. This app is now my preferred method of making purchases. However sometimes laggy especially when loading another page, for example when selecting airline to enter flight information, the app just hung. Otherwise a big improvement from older version.

Developer Response ,

Dear valued customer,
We are very sorry for the inconvenience.
We take your comments seriously and will constantly consider and improve ways to make your shopping experience more convenient.
Thank you.

Anoyx25 ,

App Review

Lotte’s app is really user friendly. Coupons are highlighted for you to download and you can’t miss it. The coupons allow you to buy the items at an even cheaper rate. After purchasing, collection instructions are also clearly given. A map of the airport terminal and its collection desk will be provided.

Jovovi17 ,

Great site! But need further improvement on the app

Love shopping at Lotte duty free, and this app has been very easy and fun to explore. You will get surprise and rewards when shopping online. Hope developer can improve on the app though, it’s kinda slow and quite often got hang.

Developer Response ,

Dear valued customer,
Thank you for your valuable opinions.
We will try our best to reduce the issues and improve our application speed and performance.
Thank you for shopping with us and hope to see you soon!


Hotel Lotte Co.,Ltd.(Duty Free)
99 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Japanese, Korean, Simplified Chinese, Traditional Chinese

Age Rating
Rated 4+
© Lotte Duty Free Shop


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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