iPhone Screenshots

Description

MULA is a powerful and convenient app to ease your everyday needs for transportation, parcel and food delivery services.
 
Our newly launched service – MULA EATS, a fast and reliable delivery service that sends your favourite food to your doorstep. MULA Eats is now available in Penang!
 
Other services available are MULA CAR & MULA PARCEL.

MULA CAR: You may book a ride with MULA using our user-friendly app for all your travel needs in Penang, Kedah, Perak, Klang Valley, Seremban, Melaka and Johor. With MULA Car, you can now travel with confidence as our priority is Safety and comfort.

MULA Car offers transportation via immediate instant booking, prebook (up to 30 days in advance), hourly chartered service for 4 car types, MULA basic, MULA Premium, MULA 6s’ (6 seaters) and MULA MPV 10s (10 seaters).

MULA PARCEL: Affordable delivery that specializes in INSTANT DELIVERY of parcels, documents or items up to 50kg. MULA Parcel was formed to improve the lives of everyday people by making things easier, more accessible and incredibly reliable through our mobile apps. 
 
Download MULA app and try all our services within the app now!

To get more information about MULA services, please visit: https://mula2u.com
Follow us on Facebook: (https://www.facebook.com/Mula2u/ ) and Instagram (https://www.instagram.com/mula_car/)

What’s New

Version 3.1.0

This update contains enhancement and bug fixes to improve your app experience.

Ratings and Reviews

2.6 out of 5
160 Ratings

160 Ratings

GuyOpinion ,

Inconvenient booking

Already cancelled the booking, but the driver still calls me saying that my booking still exists. Please fix this. A bit inconvenient to the driver if they already arrived at the place. But love the rate, much more reasonable compared to others app

Developer Response ,

Dear customer , thank you very much for your feedback. We sincerely apoloize to you for the inconvenience you have experienced. Our team will fix this issue. Once again , thank you for your support and have a nice day.

J12khe5 ,

Few drivers or drivers choose not to accept ride?

I live near ara damansara lrt and use e-hailing rides to/from the ara damansara lrt daily for work. Ive been calling for mula rides more than twice daily for a month now to/from lrt station. I did it for a month to give mula app a chance. Despite the app showing that drivers are within 1-6 mins away, unbelievably, ive not gotten a single ride during the 1 mth (about 100 calls for rides). My new user vouchers have also expired.

It’s either a lack of drivers or drivers have the option to not accept rides. If the latter, my ride of rm6-8 might be too low for drivers to want to accept. Ill have to go back to using grab for now and come back to mula app after maybe 1 year to give mula some time to improve.

Developer Response ,

Dear J12khe5 , thank you so much for your support and feedback. We feel very sorry and we know that you're disappointed . Due to the E-hailing regulation implementation by the government , many MULA drivers are still in the process of obtaining the required regulatory requirement , therefore , there will be a shortage of drivers, we are extremely sorry for the inconvenience this has caused you , we sincerely apologize to you for this temporary setback. And thank you for your patience while we work through this.

Wasabian ,

Unethical driver

I prebooked a driver to go to the airport due to it was a morning flight. The driver accepted my booking and when the time came, I received notification informing the driver was on the way. But when the time has passed more than 15min and I still did not see anyone coming to my place, I called up the driver as shown on the driver’s details. To my surprise he said he did not accept my booking at all and then hung up on me. Then a few minutes later, I received a notification saying the driver has completed the booking?!!! So unethical. I have to hail from other app which the driver arrived to pick me up within 5min.

Developer Response ,

Dear Wasabian , we feel very sorry for what happened , we deeply regret this incident and sincerely apologize to you. Please provide us your ID or order number at customerservice@mula2u.com in order for us to take immediate action . We apologize again for the trouble and inconvenience we have caused you.

Information

Provider
Mula Car International Sdn. Bhd.
Size
66.5 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi‑Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad (6th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular and iPod touch.

Languages

English, Malay, Simplified Chinese

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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