Although the app works well, but the loyalty program, Monday Madness, Crazy Wednesday and vouchers are the worst!First up, to retain your title as a ‘loyal fan’ and ‘super fan’, you must earn every points before they’re all expired by next year. Yes, we can visit 7-Eleven to purchase anything, but all of these products are expensive due to operational and franchise costs. So therefore, it’s not worth it. For the promo and voucher, this app should use location base like which state and town we live in so that we all know what promo dropped in on Monday and Wednesday, not displaying products in which we can find still says “only available in peninsular Malaysia”. Definitely not generous to the East with that label cause we all want our favourites to have a discount too. Last but not least, the e-stamp part. Y’all add “buy 6, free 1” won’t be a much generous and attractive to new users. A buy 1, free 1 strategy works better than this, so how about a “buy 6, free 3” instead. I’m not dumb, it’s just that y’all don’t make the perfect promo strategy. The best part, we can purchase items using points and redeem vouchers. We can also look up for updates and product info. Not the best app here in terms of loyalty status and promos. I should stick to McDonald’s instead since there’s no loyalty program, more points earn than My7E, generous promos and deals and using the greater points to redeem your favourite McFlurry. If nobody knows how to scan, heh, 7-Eleven should adapt the ones like what McDonald and KFC already have (self member scan). Definitely not worth it to download this greedy app!

It was a great app however its a bit slow on the member stuff….it says I need to collect the points that needed to be a super fan…which I did…and nothing happened….i stayed at the loyal fan for as long as I know…the point system is on point which kind infuriates me cus the points that are collected are not accurate

I am not sure why my app was suddenly logged out, but even when I tried to create a new password, the system kept saying, "Please enter password correctly." Password required at least 8 alphanumeric characters with at least 1 uppercase“. I followed the instructions exactly, but it still failed. Please correct your syntax.

7 Eleven Sentosa Villa KajangBirthday redemption failure. I want to redeem my birthday redemption slurpee but failed miserably. You guys never aware your staff about your own app? They had no idea how to redeem my slurpee and end up people queuing so long. You guys should brief your staff how to use your own app. Your own My7E app. They had no idea how to use the app. The staff said my user ID is invalid. I tried to complain at “contact us” section at your own app and turns out the app wont let me submit. So i came here. I know it just a slurpee it’s not a big deal. What i want to complain here is please brief your staff how to use the app and update your app frequently.