The Maxis All-in-One App that rewards you wherever you go. Manage your Maxis mobile accounts, and discover what MyMaxis Deals have in store.
Check your unbilled amount, view and manage data usage, view and pay your bills and more.
- View account details (account name, billing address, line status, email address, device contract)
- Get your PUK code to unlock your SIM card
- View your bill info (unbilled amount, total amount due, statement date, credit limit, payment history, subscribe to eBill and download eBills)
- View Mobile Internet usage
- Purchase Mobile Internet passes
- Pay bills via Maxis Pay
- View latest promotions and MyMaxis Deals
To see your account information, you will need a Maxis ID – you can get this easily by signing up from the app.
From discounts on buffets to free facials and free movie tickets, there’s a MyMaxis Deal for you!
We've improved the stability of the app to make your experience better.
Ratings and Reviews
5-star telco but still much room for improvement
Maxis charges more then the other 2 big telcos ie “yellow” telco & “”blue” telco but I will be satisfied to pay provided the services are better and customer service is more efficient. However, I notice that maxis has data connectivity problems quite often even though it may be around urban areas . And may I suggest improvement in the telephone service efficiency as many times I’ll be put waiting a very long time ie at least more than 10 mins before being engaged with the customer service representative. Apart from the above 2 issues I have been a loyal customer with maxis for the last 15 over years.
BAD CUSTOMER SERVICE AND MISCALCULATION OF FEES
Maxis Customer Service is the worst. I reported a problem regarding a Data Roaming Pass in overseas which I have not activated at all through live chat and they gave me a Case reference ID, telling me that they will report to me regarding the matter. However, after about one or two weeks, I still did not get any notice on that, so I went on the live chat again and asked the agent only to get the same answer again, saying that they do not have the results yet. So I waited again and go to live chat the following week and it’s unreachable, forever showing the “Please Wait” words. Hence, I sent an email and there goes again, no reply. And I sent another one, only to get the email saying, your bill is in the archive and we can do nothing about it. Are you purposely wasting my time and drag the matter till the bill is in archive to say that you can ignore the matter ? TRULY DISAPPOINTED WITH YOUR SERVICE ! CHARGING DATA ROAMING FEES WHEN THE USER DID NOT ACTIVATE IT
Easy to use, access and check data. Happy to notice the new changes in our data plan to accommodate for our daily usage and be amongst the competitor in the market. Although maxis is still the most expensive amongst the market, but if there isn't any issues in terms of the line and customer service, then there is no reason for a change. If there is a lucky draw or some sort, which might reward your customers with freebies such as movie tickets, etc, it would be great 🙂
Up to six family members will be able to use this app with Family Sharing enabled.