Reaching us has never been easier!

Introducing myPBA, PBA's mobile application for customers.
myPBA will allow you to:
- View your monthly Penang water bill and pay
- Add as many Penang water bills in a single account
- Reporting on water leakage, water supply matters and etc.
- Track status of reporting
- Water interruption notices
- Access to hundreds of plumber contacts around your area
- Learn useful tips on water savings
- Official media releases of PBAPP
- Access to news reports covered by various media
- Featured articles of PBAPP
- PBA Bulletin magazine
- Find out capacities of Penang's key dams
- List of PBAPP videos
- Locate the nearest PBAPP Customer Care Centres
- Contact our customer service via multiple channels from within the app

Download now!

What’s New

Version 3.0

MyPBA supports registration of multiple Penang water bill accounts now!

* All users are REQUIRED to upgrade to this version *

- [ Major update ] Supports registration of multiple Penang water bill accounts
- Supports the latest iOS requirements
- Other minor improvements

Ratings and Reviews

2.2 out of 5
13 Ratings

13 Ratings

Nutz92 ,

Good Attempt

Please improve the interface to be more user friendly and allow users to pay via fpx.

Mej Drs Mohd Nizam ,

Good move by PBA.

Good move by PBA - multiple accounts payment. To have push notification for two ways communication and sharing of important information.

Kharnyee ,

Keep retrieving data after system update

Unable to check bill, keep loading ‘retrieving data’. Before system update was fine, after update even worse. Send report also no reply, auto mark report as completed. 🙄️


Perbadanan Bekalan Air Pulau Pinang Sdn. Bhd.
75 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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