iPhone Screenshots

Description

Key features:
• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.

What’s New

Version 1.1.7

We are constantly working to improve your experience. This update includes stability improvements and updates to the smart meter dashboard.

Ratings and Reviews

3.4 out of 5
1K Ratings

1K Ratings

1985and1988 ,

Enhancement needed

Like the features where I can see monthly bill charges in a chart and it’s easy to pay with the quick pay button. Previously I had issue retrieving old bills because it would always show the latest bill but I think this issue was fixed already. Although there were adjustments made to some of my bills (spotbill), I still see the old charges displayed in the chart on the dashboard which I hope this can be fixed so it captures only the actual amount I was charged for the months. And the amount due for current bill still captures the amount due for previous bill. So I had to adjust the amount due manually then proceed with payment.

Developer Response ,

Dear 1985and1988,

Can you DM us in FB TNB CareLine to explain further about the "amount due" issue by providing your TNB account number. We are looking forward to investigate further. TQ (Emelia)

Annoyed 2.0001 ,

Unable to open account

I can’t open myTNB account as it declares identification number is not the same. I have keyed in old and new number of my MIL whose name the account belongs to but both were denied.

I find out later a dummy number was keyed in in place of the actual ic no of owner. I suggest if not all information of owner is available your data entry folks shouldn’t make up their own. The integrity of your data is now in question. What else has been made up when info is not available?

We have promptly paid all TNB bills. This month of going digital, we have not been able to access our bills nor are we able to view our bill. It is proving slower than having the bill issued manually. The mail bill didn’t show till today either.

Developer Response ,

Hi Annoyed 2.0001
Kindly PM us your copy of IC, TNB account number and contact number via email tnbcareline@tnb.com.my/ FB for our checking and further action.
tq (Hayati)

Mohd Hafiz Zakaria ,

Suggestions

It would be helpful if you can add an electric usage calculator, here's the idea, make the last figure of used electricity available in the calculator, then user need to input recent value of kWh retrive from the meter. The output will be the amount of money equivalent to the kWh used. With this feature, user will be able to manage their electric usage efficiently. Furthermore, you can also add another feature that simulate electrical usage per month. E. g: if I intend to spend RM150 for my electricity, what should be my suggested kWh/day.

Information

Seller
Tenaga Nasional Berhad
Size
117.2 MB
Category
Utilities
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
COPYRIGHT © 2018 TENAGA NASIONAL BERHAD (200866-W). ALL RIGHTS RESERVED.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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