OCBC Malaysia

Name: OCBC Malaysia
Rating: 4.4 (10366 reviews)
Author: Oversea-Chinese Banking Corporation Limited

Finance

Only for iPhone

Free

10K Ratings
Ages

4+
Years
Category

Finance
Developer

Oversea-Chinese Banking Corporation Limited
Language

EN
English
Size

251.6
MB

iPhone

Manage your money with ease anytime, anywhere with OCBC Malaysia Mobile Banking. Accounts and e-Statements: - OCBC 360 Account: Earn high bonus interest when you deposit, pay and spend with this account. - Biometric login: Login seamlessly using facial recognition (OneLook) or your fingerprint (OneTouch). - Account dashboard: Get an overview of your deposit accounts, credit cards, loans and investments. - e-Statements: Go green! Manage and view your account statements online. Payments and Transfers: - Funds transfer: Send money with ease in Malaysia via DuitNow or Interbank GIRO (IBG). - Pay bills: Pay utility bills or set future-dated payments to stay ahead and avoid late payment penalties. - QR payments: Go cashless by scanning the DuitNow QR code at any participating merchants or import from Photos. Receive money by generating your very own QR code. - Request money: Request money using DuitNow ID such as mobile number, NRIC or account number. Investment: - Unit trust: Select a fund of your choice, view fund details and buy or sell funds, anytime anywhere. - Foreign Exchange: Buy and sell foreign currencies with up to 10 major foreign currencies, 24/7. Manage your money: - Place FD: Let your money work harder for you! Card Services: - Activate your credit card instantly via our app. - Set PIN: Create or change your debit and credit card PIN. Security: - OneToken: Generate an OTP securely within the app while you are on the go. - Kill Switch: Suspend your accounts, cards and digital banking access immediately. Don’t have an OCBC Online Banking Login ID and Password yet? Visit http://www.ocbc.com.my to register.

Ratings & Reviews

4.4

out of 5

10K Ratings

Improvements needed
18/02/2023

kj..a
I have been banking with OCBC for quite a few years and it’s been great especially most of their branches are at great condition and staff are trained professionally. It feels premium banking with OCBC compared to other banks in Malaysia. BUT when COVID hits and online banking is the new norm, I feel like I’m using an app when iPhone 6s was launched. The UI of the app requires a lot of effort and the features as well, the OCBC SG looks great but when it comes to MY’s it’s like the old banking app that Maybank uses. It’s time to get the app looking more professional and get more features in, don’t continue to run on the track but running at the same spot OCBC! Run forward not on the same spot! Make your app greater and I believe you will attract more users especially the younger generation. I hope that OCBC’s management can really look in the issue that they have with their app and hope that the app really matches the standard that we get at the brand.
Improvements needed
18/02/2023

kj..a

I have been banking with OCBC for quite a few years and it’s been great especially most of their branches are at great condition and staff are trained professionally. It feels premium banking with OCBC compared to other banks in Malaysia. BUT when COVID hits and online banking is the new norm, I feel like I’m using an app when iPhone 6s was launched. The UI of the app requires a lot of effort and the features as well, the OCBC SG looks great but when it comes to MY’s it’s like the old banking app that Maybank uses. It’s time to get the app looking more professional and get more features in, don’t continue to run on the track but running at the same spot OCBC! Run forward not on the same spot! Make your app greater and I believe you will attract more users especially the younger generation. I hope that OCBC’s management can really look in the issue that they have with their app and hope that the app really matches the standard that we get at the brand.
Unable to Login thru Apps
07/11/2019

George0229
As many reviews had mentioned about One Token is required to login, reset password/find ID, make transaction and etc. For first time user like me, I registered successful on OCBC official website. What I remember was during the register steps-security image, I accidentally left clicked ‘outside’ the box of the security image and it disappeared which I didn’t choose any image yet to proceed next step(provided if there has next step). The message appeared as same as many user >> ask you to download the app and login from there to activated One Token. However, once I tap the Login button, it shows alert message as “Service is Temporarily Unavailable.”. This problem I suspect is the Apps Login button has a validity checking on whether the user has successfully register/ has chosen image security. From what I mentioned above that I missed a step on choosing the image security, I guess this might be one of the reason that many users have encountered too. Hope this information helps others, and also hope the IT developer of OCBC could fix it. As I’m an IT developer too, this Apps design having lots of bugs, and have not meet user expectations.
Unable to Login thru Apps
07/11/2019

George0229

As many reviews had mentioned about One Token is required to login, reset password/find ID, make transaction and etc. For first time user like me, I registered successful on OCBC official website. What I remember was during the register steps-security image, I accidentally left clicked ‘outside’ the box of the security image and it disappeared which I didn’t choose any image yet to proceed next step(provided if there has next step). The message appeared as same as many user >> ask you to download the app and login from there to activated One Token. However, once I tap the Login button, it shows alert message as “Service is Temporarily Unavailable.”. This problem I suspect is the Apps Login button has a validity checking on whether the user has successfully register/ has chosen image security. From what I mentioned above that I missed a step on choosing the image security, I guess this might be one of the reason that many users have encountered too. Hope this information helps others, and also hope the IT developer of OCBC could fix it. As I’m an IT developer too, this Apps design having lots of bugs, and have not meet user expectations.
dont bother to register frank acc using the app
25/02/2021

mz3737
i registered through the app for frank acc last week and then asked me to do verification by bringing my mykad at the nearest branch (as they texted me by sms a couple of times reminding me to go) and so i went. surprisingly the staff told me they dont have my info and then asked me to proceed with manual registration for the frank acc. manual registration requires me to bring together other supporting docs to verify that im staying or working nearby, but i didnt brought the docs with me cause they app only stated that i only need to bring my mykad for verification (if the app asked for other docs, i would brought them too) so i cancelled my intention of opening the acc. don’t bother to use the app if you want to register for frank acc. you will need to do manual registration eventually. feels like the app is only to fish the customer to go to the branch to do manual registration as opposed to what the app is meant to do which is to ease the process for the customer to do account opening. and next time please state CLEARLY what docs you need us to bring for acc registration in your app. useless app and wasted my 2 hours.
dont bother to register frank acc using the app
25/02/2021

mz3737

i registered through the app for frank acc last week and then asked me to do verification by bringing my mykad at the nearest branch (as they texted me by sms a couple of times reminding me to go) and so i went. surprisingly the staff told me they dont have my info and then asked me to proceed with manual registration for the frank acc. manual registration requires me to bring together other supporting docs to verify that im staying or working nearby, but i didnt brought the docs with me cause they app only stated that i only need to bring my mykad for verification (if the app asked for other docs, i would brought them too) so i cancelled my intention of opening the acc. don’t bother to use the app if you want to register for frank acc. you will need to do manual registration eventually. feels like the app is only to fish the customer to go to the branch to do manual registration as opposed to what the app is meant to do which is to ease the process for the customer to do account opening. and next time please state CLEARLY what docs you need us to bring for acc registration in your app. useless app and wasted my 2 hours.
Unreliable app
28/01/2024

DaYo2011
The app is probably the most basic one among foreign banks in Malaysia. You would expect with this level of basic interface, you will get a smoother experience, but apparently it can’t even get that right. Have been trying to do payment to my credit card from saving account between 26th to 28th.m but error message keeps popping, saying something is wrong, try again later. I remember there’s supposed to b a maintenance period for transfer between 27th’s 12 am to 6 am but not before nor after. I tried and tried and tried for 3 days to no avail. Before someone say why not do internet banking and transfer, with the level of phone and app usage nowadays, you expect bank apps to be reliable. The bank require us to use the Onetoken (on app) even when we are using internet banking, hence highlighting the importance of the phone app. Please fix this unreliability. Be on par with other banks.
Unreliable app
28/01/2024

DaYo2011

The app is probably the most basic one among foreign banks in Malaysia. You would expect with this level of basic interface, you will get a smoother experience, but apparently it can’t even get that right. Have been trying to do payment to my credit card from saving account between 26th to 28th.m but error message keeps popping, saying something is wrong, try again later. I remember there’s supposed to b a maintenance period for transfer between 27th’s 12 am to 6 am but not before nor after. I tried and tried and tried for 3 days to no avail. Before someone say why not do internet banking and transfer, with the level of phone and app usage nowadays, you expect bank apps to be reliable. The bank require us to use the Onetoken (on app) even when we are using internet banking, hence highlighting the importance of the phone app. Please fix this unreliability. Be on par with other banks.

Gain greater control and peace of mind over your finances. We are excited to introduce Money Lock - a feature that allows you to securely lock funds anytime, anywhere, protecting them from unauthorised access and potential scams. We have also squashed some pesky bugs to bring you a smoother and stable Mobile Banking experience.

Version 11.9

29 Oct

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Diagnostics
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics