Screenshots

Description

PULSE by Prasarana for Rapid KL, Rapid Penang, and Rapid Kuantan public transport users. Features include Journey Planner, Arrival Time of train and bus, Fare Calculator, Service Status of trains, Stations and Points of Interest, app push notifications, and Contact Us. Traveling is now more convenient with PULSE by Prasarana.

What’s New

Version 1.4.1

New features such as station info, feature improvement and bug fixes.

Ratings and Reviews

1.9 out of 5
89 Ratings

89 Ratings

Adoreonline ,

Got lost using this app

I’m using it for Rapid Penang as a tourist but there is no map on route section (only kl map), and journey planner doesn’t tell me how many stops it take for me to drop off. As someone unfamiliar with Penang, I wasn’t sure when I got get off.

Also not sure if I need to sign up an account when I’m only here for a few days - thought public bus system is supposed to be friendly for public.

EddyRodhe ,

Unreliable

As the title said, this app needs much more improvement despite being advertised as an application with the ability to ease your journey. This app does not show the correct estimated time of arrival, of which was the reason I was forcefully asked to download and try by their customer service representative on twitter. It will show you which line and bus you should take and if you’re lucky enough, the time when the bus would arrive. Some places might not be registered yet on the app such as my the area where I worked at in Balakong. If you need to find the ETA of a bus at a specific bus stop, you will need to remember the full name indicated at the stop, or else it won’t show up in the search bar. All in all, if you’re hoping to find the timetable for your bus line, this isn’t the application I’d suggest you to use nor should you try their journey planner on the website as it is just as unreliable.

Developer Response ,

Dear Eddy, duly apologise for any inconvenience caused. We will take you feedback seriously and will work to improve the app it in every update. For any suggestions or feedbacks, do email us at suggest@rapidkl.com.my. Thank you.

Razzie Mukthar ,

The app could be made to accommodate users with vision impairment.

I downloaded the app about 10 minutes and quickly it appears as what I expected—-new frequency timetable for trains are merely an image captured from a piece of an A4 paper laid out on a table. It would be harder for vision impaired users using older iPhone model to read the information plus it’s really hard for me to make sense of the information since it is manually re-recognised by the screen reader on my iPhone. Please and please think about users who are not able to read visually your information.

Developer Response ,

Dear Razzie, Thank you for your feedback. Can you share with us the screenshot of the said issue? As we provide Live ETA's and not just a timetable for train frequency. Email us your name, phone number, phone details (iOS version) to suggest@rapidkl.com.my

App Privacy

The developer, Suhaimi Maidin, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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