Updates in this release:
- Minor bug fixes to boost user experience
- Optimisation on battery consumption
- Improvements for product uploads & edits
If you’ve enjoyed shopping on Shopee, please leave us a review. Thanks!
Ratings and Reviews
By far the best shopping app available on iOS in Malaysia!
I’ve been using Shopee for well over two years plus now. I’m more than willing to give this app a 5 star rating because of the incredible ease of use. The amount of products available through this app is absolutely outstanding. You could find anything from furniture products to household items and even miscellaneous accessories. Thus far, I’ve not encountered any major issues with the sellers on the app. Even with the ones I’ve had, Shopee has provided nothing short of an excellent support for my issues.
The best part about Shopee is the sales. It’s absolutely amazing with the amount of money that you end up saving by purchasing products through it.
I’m a very very satisfied customer and I really hope Shopee continues to improve their excellence with this app.
Developer Response ,
Greetings from Shopee! :)
Thank you for your awesome review! :D
We're glad you're loving our app! :D
Stay tuned to us for more great deals :)
Poor website, discounts don’t work, poor customer service.
Never used shopee before but downloaded the app some time ago and got a discount voucher which was valid and wanted to buy some stuff and tried to use the first time discount but first there was no voucher on checkout both on the website and also via the app and a few days later there was a voucher but said abnormal error, contacted customer service at least 10x and they asked me to email the issue which I complied. They again asked me to email the issue which I complied.
After that they accused me of using the discount before. When I pointed out this was the first purchase I was ever making on shoppee he checked again and realised I was telling the truth and that he would escalate the issue with the technical department. I asked to speak to management level over the phone but first they flat out refused to pass me on, then put me on hold till I put down the phone and called back again. This happened 3x in a row. Now they send me some rubbish via email about it being the vendor issue, to use the voucher somewhere else. Tried that and still can’t work. You guys need to fire your entire customer service department. They are about as useful as a leaking urinary bag.
Thanks but no thanks, I’ve deleted my account and uninstalled the app.
Shame on you guys for putting me through this nonsense and shame on you because my son won’t be able to get the stuff he needs for his upcoming birthday celebrations.
Hello shopee you should upgrade your system la if people wanted to change their delivery address then should have some button to do so la. Just now i wanted to change address due to some circumstances then the only way is to cancel the order and reorder. Lol. And then you directly refund the money into the shopee wallet. Why? So that people cannot withdraw the money? So that people still have to buy anything from you? That one is still okay for me at the moment, i was still being patient, but then when i wanted to re-place the order, i couldnt use the free delivery voucher bcs it says i have reached my daily limit???? Like hello i placed and paid for only one thing and i cancelled some more, is it reasonable to not let me use the voucher? First improvement you should consider to do, allow people to change the address, provided that it is in the same country la. Second, when people cancel order, means EVERYTHING is refunded, including all the vouchers and shopee coins, not only the money (which you transfer into the shopee wallet, hence i cannot use someone else's shopee account to repurchase the item since the money cant be transferred between accounts)
- SHOPEE SINGAPORE PRIVATE LIMITED
- 301.9 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Indonesian, Malay, Simplified Chinese, Thai, Traditional Chinese, Vietnamese
- Age Rating
- Rated 17+ for the following:
- Gambling and Contests
- © Shopee 2019
Up to six family members will be able to use this app with Family Sharing enabled.