Singpass 4+

Your trusted digital identity

Government Technology Agency

    • Free

Screenshots

Description

Log in within seconds using your fingerprint, face or 6-digit passcode!

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TRANSFORM THE WAY YOU TRANSACT

• View your information from government sources in one place

With the improved Singpass Myinfo Profile, you can customise the information you want to view on the app. Choose from your CPF account information, HDB property details, passport expiry date, and more.

• Say goodbye to long passwords

With QR login, you can skip entering your Singpass ID and password. Just scan or tap the QR code to launch the app, verify your identity, and you’re in! You can also visit popular digital services directly from the app through the Login Shortcuts.

• Transact securely on the go

Working or staying overseas? Enjoy greater mobility when you use the Singpass app. You no longer need to wait for an SMS OTP to access digital services.

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KEY APP FEATURES

DIGITAL SIGNING: Sign documents and contracts easily and securely with your Singpass app, removing the need for physical presence and paper-based signing.

INBOX: Receive government notifications through the Singpass app inbox.

VERIFY: Verify your identity in-person securely, with QR scanning.

DOCUMENTS: Download and store your COVID-19 vaccination information (EU Digital COVID Certificate) in the Apple Health app; Save your vaccination card to Apple Wallet.

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SET UP IN 3 EASY STEPS

All you need is a smartphone, internet connection, and a registered Singpass account.

• Step 1: Install the Singpass app.

• Step 2: Complete a one-time set up.

• Step 3: Your trusted digital identity is now ready for use! You can access digital services via the Singpass app using your fingerprint, face or 6-digit passcode – it’s that simple!

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FEEDBACK

We want to hear from you! For feedback or questions, please email us at support@singpass.gov.sg.

Note: The Singpass app can only be installed on one device at a time.

This application is brought to you by the Government Technology Agency.

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RECOMMENDED REQUIREMENTS

For an optimised user experience, do keep your device updated minimally with iOS version 12.0 and above.

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COMMON ISSUES

Directed to app.singpass.gov.sg when tapping on the QR code during login?

This is due to a delay by iOS at times in retrieving the required configuration file (Apple-App-Site-Association, or AASA in short), which is necessary for QR code tapping (Universal Links) to work.

Here are some workarounds that worked well with other users experiencing the same issue:
• Try again later. Most users reported that iOS managed to retrieve the necessary configuration after some time.
• Restart the phone once (or twice), and wait for a couple minutes for iOS to initialise the Universal Links for the Singpass app (as well as all your other affected apps).
• Uninstall the Singpass app from your device, then download the app again from the official App Store.

What’s New

Version 22.0.0

v22
- Improved error message when Singpass face verification attempts have been exceeded
- Minor bug fixes and performance improvements

Ratings and Reviews

4.9 out of 5
6.8K Ratings

6.8K Ratings

BWManhattan ,

Checking Property tax record

Very easy to access all record.

jyu33 ,

Been inaccessible due to Singpass push notification no longer available

I am a foreigner user using this app for tax filing for property issue for the first time. I tried multiple times and left inaccessible because the message kept saying ‘Singpass app push notification no longer available’. Tried other alternate options such as Face recognition and won’t work. The deadline for tax submission is coming closer... maybe it is due to bug in this app. Please look into and fix this immediately.

Developer Response ,

Hi jyu33, to access a government digital service on your desktop, simply scan on the QR code on the login page using the Singpass app.

If you’re accessing the service from your mobile device instead, you may tap on the QR code in the login page and the app will be launched automatically. You may then verify your identity using your facial/fingerprint or 6-digit passcode to log in. Do try it out and let us know if you encounter further issues so we may be of assistance to you. Thank you.

Soudar ,

Failed Singpass login

Unable to login. I got the following message 3 times: “Oops, we can’t find the page that you are trying to access””.
I first encountered difficulties using Singpass last month to file my income tax return with IRAS.
Now I cannot access my CPF account.
The process is not user friendly at all.

Developer Response ,

Hi Soudar, to help us to understand further the issue you’re facing, kindly email us at support@singpass.gov.sg with your App Store Alias (Soudar) and a detailed description of the issue.

We will be in touch with you once we've received your email to understand the issue and guide you through. Thanks.

App Privacy

The developer, Government Technology Agency, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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