SWC 2.0 4+

Visitor Database - The app did not allow to remove the old visitor data from the list. Perhaps it kept duplicate visitor data in the visitor list. Please 1) enable remove visitor detail function and, 2) disable duplicate record, for more clean interface.

Facilities Booking Functionality - The booking experience is not user friendly. First of all it required at least 3 working days to process the booking. This discourage the residence from using our facilities. Secondly, the approval takes longer than expected because the approver only assess and approve the request if we inform them. Please change this policy and allow instant approval (for example appoint 1 party to monitor the booking request daily “mon-sun” and their task is to assess the booking request and give approval for the booking once the payment transaction is verified).

Slow Loading - This slow loading usually encountered upon new announcement. Bad experience like last time the Management open for motorcycle parking application, not all user able to access to the app.

Enquiry - The enquiry part used to share the feedback/complaint from the residence to the management. However, the management did not assess the feedback accordingly. But good thing, now look like they slightly improve on this part. I can suggest the app can give like notification alert to the patty who managing this app to avoid dey in response and delay in action

With latest app update, i can no longer share registered visitor to others.
Haven’t checked whether other existing bugs have been resolved with the latest app update or not though.

The app always hang and need to restart , especially register for visitor , massive improvement required
It give users very bad experience & irritating whenever half way register for visitor and all details need to re-fill again