XOX BLACK 4+

As I believe I can only made my payments using the apps since I use credit card, it is very hard for me to make a payment. The loading take more than 3 minutes (and end up with me refresh this app more than I can count), which never happened during my time using Umobile. And when I change to online banking, still facing the same problem. This is why I reluctant to top up the e wallet.

When I using Umobile, I can paid directly using my online banking platform as a second option. But no option here for this line as I tried before.

Please upgrade your service for those under prepaid and buy data. When the data quota has 20% left you cant subscribe new data but you can’t use the data too. When you finished 100% data, how do you expect your users to subscribe new data when they can’t send SMS, can’t call and can’t even go online?! What if this happened during emergency? Will there always be free wifi anywhere anytime? And you think it’s safe to connect to free wifi anywhere anytime? You should allow users to upgrade their data subscription anytime instead of current data subscription must be finished to be able to open the next new quota. If this happened during emergency and something bad happened, do we hold you liable/responsible for what happened during that crucial time because we can’t call for help?!

When u do depend on it and use these sim cards for ur gbs cars and u spend a lot of time and money and work to add new numbers in favourite list so u can top up and transfer and check validities u will rate this app 5 stars and when u sleep and wake up find this app remove all these data u will realise that all money work and time and 100 cars u top up their sim cards from this app has been gone !!! What u gonna feel
Cursing everyone in this company and that won’t satisfy u

Any way they fixed my issue and i rate them again 5 stars