Bank Windhoek 4+

Bank Windhoek Holdings

    • Free

Screenshots

Description

• Transact and make payments at your convenience
• Manage card limits
• Manage EasyWallet beneficiaries on the go
• Add EasyWallet recipients from your phonebook
• Resend proof of payments
• Purchase MTC and tn Mobile airtime, electricity
• Pay DStv and Box Office
• Make inter-account transfers to linked accounts, including investment accounts held with Capricorn Asset Management
• Personalise account names
• View all your linked accounts and their balances at a glance
• Move funds between your own accounts
• Schedule payments
• Add, delete and maintain the recipients you pay
• Send payment confirmations via SMS or email
• View transaction history and keep track of your latest account movements
• View current exchange rates
• Find contact details for any Bank Windhoek Branch
• Detailed card transaction description allows you to view company names where you swiped
• Make instant tax payments to NamRa
• And so much more….

We welcome your feedback: Please send an email to: info@bankwindhoek.com.na

What’s New

Version 2.5

Facial Biometrics can now be used to authenticate payments.
Bank Confirmation Letters now include information on how to validate it.
Added the ability to edit scheduled payments and transfers.
Bug fixes and performance enhancements.

Ratings and Reviews

2.9 out of 5
173 Ratings

173 Ratings

Brother_Richard ,

Bug report

Please fix the bug in the month selection for the year 2024, as only three months appear as options when selecting the card expiration during the registration of a new device.

Developer Response ,

Hello Richard,

Thank you for your valuable feedback - we do take note of this.

To log an official complaint, please send an email to info@bankwindhoek.com.na with your contact information as well as the problem you're facing, or call us at 061 299 1200 to get personalized assistance regarding this matter.

We apologise for the inconvenience caused.

Fewa21 ,

Review

This app isn’t working for me at all.
I’m still stuck at just logging in. Every time I receive the OTP and enter it, it says it’s invalid. This has happened countless of times and I’ve double checked to make sure I enter the correct OTP but it’s still giving me the same error.

lI’ve tried calling the customer contact center to ask them for help but I’m always advised to be patient. It has been way too long.

Developer Response ,

Hi, please visit your nearest Bank Windhoek Branch to ensure your most up to date contact number is registered, in the right format, to ensure you receive the correct One-Time-Pin (OTP).

Ranconne ,

Errors after last update

This app worked wonderfully up until the latest update. I can no longer pay beneficiaries in South Africa who were created earlier and worked in the past. Also whenever I try to access transaction history the app just closes itself.

Developer Response ,

Hi Ranconne, thank you for bringing this to our attention. We would like to investigate the matter further in order to provide assistance. Kindly contact our 24-hour Customer Contact Centre via telephone at 061 299 1200 or email at info@bankwindhoek.com.na and one of our Agents will provide further guidance 😊.

App Privacy

The developer, Bank Windhoek Holdings, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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