My NRG 4+

Your NRG account on the go‪!‬

NRG Energy, Inc.

Designed for iPad

    • Free

Screenshots

Description

The My NRG mobile app offers comprehensive energy management for our electricity and natural gas customers in the Northeast. Easily manage your account on the move by registering or logging in with your picknrg.com credentials. Our chat support team is available Monday through Friday, from 8 am to 8 pm EST, via the app.

Features:
• Unified Account Management: Access all your NRG accounts with a single login.
• Plan Notifications: Get alerts to renew or change your electricity and natural gas plans.
• Service Enrollment: Sign up for additional NRG services, including electricity and natural gas (availability varies by area).
• Energy Monitoring: Track your energy consumption on a monthly and annual basis.
• Referral Program: Earn bonuses by referring friends and family.
• Rewards Tracking: Manage your NRG Rewards, including travel points/miles (redeemable with partners), charitable donations, or cash back.
• Device Integration: Link your electric vehicle (compatible with 22 EV models), Nest Thermostat*, and Enphase Solar account.
• Customer Support: Access FAQs and contact us via phone, chat, or email.
• Utility Contacts: Find your utility’s contact details to report power outages.
• Feedback: Provide feedback to improve your app experience.

*NRG is not affiliated with Nest or its marketed products and services. Nest Thermostat is a trademark of Nest Labs, Inc., and all related rights are reserved. Should your Google Nest not appear in the My NRG app following a version update, please unlink and relink the device.

What’s New

Version 5.0.0

The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience.

App Privacy

The developer, NRG Energy, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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