Genesys Cloud Collaborate 4+

Genesys Telecommunications Labs, Inc

    • Free

Screenshots

Description

Genesys Cloud™ Collaborate is an enterprise collaboration app for iPad and iPhone.

Collaborate is designed to unleash the creativity, ideas, and passion of your employees, partners and customers with anytime, anywhere access. Quickly search and find the expertise in your company and communicate by phone, SMS, chat, and email.

Features
- Access employee profiles in a cloud-based directory
- Search colleagues by name, title, skill, and qualification
- Update your profile from within the app
- Create a favorite list of company contacts
- Call, email, and chat from within the app

What’s New

Version 2024.40.0

- Fixed an issue where the region picker was not showing translations
- Fixed an issue where you were unable to load more chat search results
- Fixed an issue where image attachments appeared to be editable
- Fixed a crash that could occur when loading your chat roster

App Privacy

The developer, Genesys Telecommunications Labs, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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