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The 1xbet app has reduced the user xperience(ux) it is now harder to book game than before. It is even harder to search for games on the search icon because, you will be redirected to games and matches that don’t match. Also, the cash out system is not good enough, 6/8 games and no cash out whatsoever. Finally, when 1xbet app first started, one could view options even without opening the game, now one has to open the game before checking the game, one of the things that is ruining the ux of this app.
Bad service
Likkle Riddim
1x bet has been suspending my account for no just reaso, the did it 1st and I ended up up opening another account now the have suspended the new account too just after booking my games for me to stake the suspended it. Then to verify it I’m asked to input my surname after giving my details only for them to tell me that my surname is incorrect same thing the did to me that made me open a new account.. this is not funny anymore, the stress of booking games alone just to place it the will remove some games for you 😡
Developer Response
Hello! According to our rules, each registered customer is allowed to have only one account. You should contact our security department via security-en@1xbet-team.com upon this issue. All requests are reviewed on a first come, first served basis. You will receive an answer by e-mail. Also, make sure to check the message in the Spam and Trash folders.
Scam and can’t withdraw on 1xbet
HENRY SCOTWILL
1xbet is a big scam! for the past few days I have been trying to withdraw from my 1xbet account and it telling me to contact the security team for identification document which I did , I submitted my National ID card and international passport, but still couldn’t withdraw, after submitting several documents. I then continued emailing the security to know what is going on, but they ignored my mails till this moment, 1xbet pay my money, I have millions of cash on this app, my money is stocked with you guys , remove the identification documents and let keep enjoying the app as it was before. My friends and family have uninstalled 1xbet app on there phones and went for a trusted bookmaker , like bet365, sporty, and so on… 1xbet is scam! guys don’t download the app
COMPLETE SCAMMERS ALL THEIR COSTUMER SERVICES ARE PROFFESSIONAL SCAMMERS
Wagwan45
I am sharing this to warn others.My 1xBet account was disabled with over ₦785,000 in it. As I write this, I cannot log in, and I have lost full access to my funds.From the start, the process was suspicious. I was not allowed to create my own email or password. The login details were generated and sent to me. This means they fully control the account from their side and can disable or delete it at any time.That is exactly what happened.There was no valid explanation, no resolution, and no access to my money. Customer support has been useless. Once your account is disabled, you are completely locked out.This is why many people call this platform a scam. When money is small, things seem fine. Once the balance grows, accounts get restricted or disabled.If you value your money, do not use this platform. You can lose everything overnight with no accountability.I will pursue legal action when possible. Platforms like this should not be allowed to operate this way.Please stay away.
Developer Response
Hello, we apologize for the problems you've been facing with. You should contact our security department via security-en@1xbet-team.com so that we can understand the situation and help you. All requests are reviewed on a first come, first served basis. You will receive an answer by e-mail. Also, make sure to check the message in the Spam and Trash folders.
Minor improvements and updates
Version 255.0
The developer, 1XCorp N.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
User Content
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
1XCorp N.V.
Size
259.7 MB
Category
Sports
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
