Apex: Buy, Sell & Trade Crypto 4+

Been using this app more than 4 month very trustworthy traded more lot of funds but my only issue with you guys is once your withdrawal is on pending it take more than 3 days before it got sorted you guys need to work on it, be fast with every transaction

Hello,

Thank you for your continued trust in our platform. We truly appreciate your loyalty and the positive feedback about our services over the past few months.

We understand your frustration with the delay in withdrawals and want to assure you that while some delays may occur due to factors beyond our control, we are actively working to improve the speed and efficiency of all transactions.

Thank you for choosing Apex.

I took a nap leaving about 4,560$ in my apex account , only to wake up to 503$ left , with no traces . I called the customer service and they try to confuse and confuse about my complaints . So I took my time and I’ve done a careful calculation of my expectations and transactions from December 1st till date , and yesterday your fraudulent customer care team , tried to convince me that they somehow doubled the amount of money in my account and so that’s why they also withdrew it all back , and that’s a very blatant lie . They illegally transferred BTC out of my wallet and also didn’t give me a notification or a mail within the app or in my email . This is a fraudulent act and i must get my money back . Your management should return my missing funds . Exactly 4000$ I want them all Back . Resolve this attempt of theft else I’ll equally start taking drastic actions about this . I’ll report to influencers and drag you to court legally if I am settled at once

Dear Joseph,

First we'll like to mention that a blockchain withdrawal cannot be made on your wallet without your consent, that itself is impossible.

The +0.01736731 BTC deposit you refer to was only sent in once from your end on the 4th of January, 2025. Although it reflects three times on your transaction history, the other two were invalid because you actually sent it just once, which you affirmed yourself, a deposit you have been able to swap successfully and have long withdrawn in your preferred local currency.

Only valid crypto deposits can be processed to your wallet, even though you might see incoming balances as pending balance, it is not a valid transaction until you actually deposit the value to your wallet address.

So it was not a case of “illegally transfer your btc” that is not possible” it is a case of only one valid transaction cause you only made one crypto deposit of +0.01736731 BTC.

All your transaction records are on your account and have never, nor will ever be tempered with, you can also monitor the transactions on your wallet address on the blockchain directly, the trails will always be there.

We hope you have a clear understanding of the case now Joseph.

Thank you for choosing Apex.

Regards.

Honestly I’ve using apex for 2years now and so far they way more trustworthy to be than some other apps related to it and the only major challenge is delaying of the app to open but it does work smoothly sometimes on laptops/website so that’s it 👍

It's great to hear that you've had a positive experience with Apex over the past two years!

We appreciate your trust in us. We're continuously working to improve our app's performance, including addressing any delays in opening.

Thank you for your feedback.