I have been seeing a lot of comment about threatening, abusing and harassing So let us analyze this together First of all is it good to abuse your customers, the answer no. So what is the reason because I think they are assuming you aren’t going to pay them back. We should know people do things for two reasons because of fear or to protect their own interest. But do you know what they are other ways out instead of the employee insulting or abusing you guys they should ask politely to avoid losing customers. THANK YOU!! And you guys should please approve my loan

I’ve had a really unpleasant experience working with this app. I took a loan and made full repayments in multiple installments. However one of the earlier installments was not acknowledged by the app, rather, the dashboard was refreshed, and a new amount was updated which included overdue charges. I have submitted evidence of payment provided by my bank to the app and to various customer service agents that have contacted me to pay. I insisted I will not be paying more than I was quoted to pay since I paid off the agreed total amount within the agreed time frame. These people have refused to do due deligence with the evidence I provided, instead , insisting I pay again for a loan I already paid off. It got to the point where, without my consent, they diverted money I paid to cover a second loan which I had later taken, to service the first loan which I had already paid off, such that when I finished paying off the second loan, it was still showing that I haven’t paid anything in service of this second loan. Now I have 2 loans that I have paid off fully with available receipts , but still reading as overdue on my dashboard and accumulating interest. Worst part, these people keep harassing me, customer care agents respond rudely and dismissive when I present my case, and they’ve even started sending messages to my contacts. This all reeks of fraud. And I will be submitting an official complaint with all the evidence including receipts, chats, call recordings to the authorities…. FCCPC, EFCC and Nigerian Police.

In as much this app is really helpful to me it doesn’t mean i should not say the fact your customer services is really poor tell me why you will start calling my family members with threats on my due date when you will notice on the app yourself that i still make a part payment a day to my due date..and you will see my records that i have never been defaulted , are you people trying to say is a must to pay before due date… the particular person should be happy she didn’t call me after calling my family bcos magbe e shepe ni ….please don’t be unfortunate and don’t try that with me again ooo because have borrow another loan

Best Cash App is a game-changer when it comes to personal financing. The flexible installment options are a standout feature, offering multiple repayment day choices that can easily align with my salary schedule. It’s a huge relief to not feel pressured with rigid repayment dates. Additionally, the low-interest rates are unbeatable compared to other loan apps I’ve tried, making borrowing stress-free. What I love the most is the high credit limit—this app genuinely supports both small emergencies and larger financial needs. Overall, it’s the best solution for managing short-term finances efficiently