FrontApp 4+

Customer operations platform

FrontApp, Inc.

    • Free

Screenshots

Description

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

What’s New

Version 5.44.0

- Open conversation and topic links directly in the app
- Support for annotations in chat messages
- More secure implementation of Google and Office 365 sign-in
- Fix an issue preventing some attachments from being downloaded
- Other bug fixes and performance improvements

App Privacy

The developer, FrontApp, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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