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Description

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia, you open your doors to savings and convenience!
Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

So what exactly do you get with the Jumia app?

- Daily exclusive app only Flash sales on top products
- Special Treasure hunts with guaranteed prizes
- Faster access to deals
- Exclusive app-only discounts
- Fast and Free shipping in select cities across Africa!
- Exclusive app only vouchers

With the Jumia App, shop safe and convenient online!

Download the Jumia Online Shopping App today for the best shopping experience in Africa. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!

From fashion to electronics, find anything you need on Africa’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia!

Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay.

So you ask, what can I shop at Jumia?
We sell millions of products, download the app and search what you are looking for. Some top items include:

- Mobile Phones & Tablets
- Laptops, Notebooks, Desktops and accessories
- Appliances, TVs, Games, Consoles, Home Theatres
- Sporting Goods, Lifestyle products
- Fashion for all - Men, Woman, Kids & Babies
- Baby Necessities - Diapers, Skincare, Toys and all
- Health & Beauty Products - Make up, perfumes, Hair care, Oral care & more
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials
- Grocery Items & Supplies - Yes you read that right

With the Jumia Shopping App, you get:
- Customized shopping experience with a personalized feed
- Buyer protection
- Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account.
- Order management from our call center, our call center will call you to inform about the status of your order
- International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more!

Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries.

We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal.

Contact us :
Algeria ==> https://www.jumia.dz/sp-contact/
Côte d'Ivoire ==> https://www.jumia.ci/sp-contact/
Egypt ==> https://www.jumia.com.eg/sp-contact/
Ghana ==> https://www.jumia.com.gh/sp-contact/
Kenya ==> https://www.jumia.co.ke/sp-contact/
Morocco ==> https://www.jumia.ma/sp-contact/
Nigeria ==> https://www.jumia.com.ng/sp-contact/
Senegal ==> https://www.jumia.sn/sp-contact/
Tunisia ==> https://www.jumia.com.tn/sp-contact/
Uganda ==> https://www.jumia.ug/sp-contact/
South Africa ⇒ https://www.jumia.co.za/sp-contact-us/


** DISCLAIMER **
We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior.

If you encounter any of these issues, please help us and copy the page URL found and report it to jumia.online.shopping@jumia.com with subject "Fraudulent Ad" so that we can take the ad down.

What’s New

Version 7.5

Hello Jumia Fans!
With this new version we worked on features updates and some improvements so that you can have a top-notch shopping experience while buying on Jumia App!
If you like these changes, please let us know by rating and reviewing us in the App Store!

Ratings and Reviews

4.0 out of 5
3.6K Ratings

3.6K Ratings

betloser ,

Jumia

Best shopping mall in Africa, no doubt but some things need to be changed and perhaps the platform needs update.
It doesn't make sense whereby shipping fee depends on the number of items ordered even though it is the same product and the same seller. As long as they are not being shipped from overseas, we are not supposed to pay multiple shipping fee for the same product from same seller.
And another thing, customers should be allowed to give review on items bought. We want to know more about the seller and the product before we push the buy button.
Thank you.

Developer Response ,

We’re really sorry for any unsatisfactory experience you had with our services. Your feedback will be forwarded to the appropriate department to be considered, and kindly note that we're working on improving our services in all aspects and we hope that it meets your expectations very soon. Our apologies for any inconvenience we may have caused you!

Wise Sam ,

Scam

You guy are fraud, a faulty Samsung galaxy s10 plus device was given to me, it was not even original, but a locally made Samsung, and when I call back for return, you told me the return policy is due, and I can’t return it again, I call almost all your locations in Lagos, and I later got a hold of one that accepted to exchange the device only if I got to pay an extra 25,250 thousand naira, because he claim there was no warranty on the device I purchased, were in the hell in there no warranty for a brand new Samsung device???? You guys are scam and not to be trusted, check your dealers items before you ship it to your customers, after years of dealing with you guys, I will say you guys have so let me down, I am never buying any item on jumia ever again, even if it is for free, I am not interested, may God judge you guys, and to round the complain up, I am yet to get a call for a reduce or exchange even after I have paid the 25,250 naira, to get a brand new warranty. I am not even sure if that is even legal.

Amaka Eke ,

Best online store

Compared to other online stores, I can say this is truly the best though something should be done about the shipping fee, the only option though is to pick up at the pick up stations but yet you still pay for that, and why do you have to put shipping fee for each item someone is buying even if they are from same vendor??
Apart from this I find nothing wrong the app, friendly to use and cheap but quality products too. Another thing is the return and refund of money, it takes too long to always return, I think that should be worked upon cos when you are collecting the money, there doesn’t seem to be any delay but all in all, fantastic

Developer Response ,

Hello, dear Amaka ! We're super glad to receive your feedback. Yes, there's always room for improvement, and our team is working constantly to provide the best possible service you deserve. About the return & refund policy, we agree with you, it may take some time to pick the item, check it then refund you. However please note that we are working hard to speed up this process as much as possible.
Thank you again & have a nice day !

App Privacy

The developer, Africa Internet Group, has indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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