Keystone Mobile brings Convenient and Reliable banking via your mobile device
Changes to the password module that fixes a bug which caused the app to respond with an error during password change
Ratings and ReviewsSee All
Good app but need some upgrade
I’ve been using the app for a while now it’s good but my email address on the app isn’t correct I emailed the customer service and they didn’t fix it 😒🙄 plus I’m having difficulty increasing my transactions limit (PS:I’ve increased it severally it always bring up “Something Went Wrong-Unable to amend Transaction Limit” ) abeg fix it 😩
Developer Response ,
Hello Abisola, We apologize for the inconvenience caused as a result of this experience. Kindly confirm if the email has been updated. Please be informed that you can increase your transaction limit by visiting our branch or by requesting via email. Our email address is email@example.com. Thank you.
Please, when I click on the “view” it only shows me about 4 previous transactions. How can I access and view older ones?
Slowing down my business
My app has been telling me service unavailable every time I try login since early today. I am frustrated. I need to make transfers on the go. The bank helpline never goes through. Imagine the rating of your app on every store. Hope you realize you guys are losing good customers. Because you are hindering our businesses with all these technical issues
Developer Response ,
Hello Obrame, we apologize for the experience you described. Please be informed that the unavailability of the Contact Centre is due to the influx of calls received from our esteemed customers. We are available to resolve your complaint 24/7. Kindly confirm if you are good with the application. You can also contact us via email on our email address 'firstname.lastname@example.org'. Thank you.
- Keystone bank Limited
- 87.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Dutch, French, German, Italian, Portuguese
- Age Rating
- © Keystone Bank Limited 2018
Up to six family members will be able to use this app with Family Sharing enabled.