Screenshots

Description

UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option on devices that support this feature
• Faster navigation with the sliding menu available on all user sessions
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Auto reminders for recurrent bill payments and transfers

What’s New

Version 5.7.09

Thank you for choosing UBA! You can now make GHQR payment for goods and services instantly.

Go to Menu > Payments > GHQR to make payments

Ratings and Reviews

3.8 out of 5
4.2K Ratings

4.2K Ratings

Vontranx ,

UBA my special bank!

Now I love how you improve every single time but I have just two major concerns.
1. Your promptness to answering emails/ calls especially in cases of dire emergencies!!! Queuing at the banking hall these days take forever due to the pandemic. Please improve on that.
2. Try and liasse with the telecoms so that we don’t have to spend a whole lot of money waiting for a customer care agent to pick our calls(sometimes they don’t) it’s not nice. Especially in situations where the said clients have no cash available to top up airtime.

Elsa Rio47385 ,

A suggestion

UBA, you guys are amazing but I don’t stay in Nigeria and the customer service takes 6 days to respond through email, phone calls eat up all my credit and maybe no one even picks up. It would be amazing if you guys can allow your customers to use a “card control” feature like WEMA bank APP(ALAT) where we can choose the country we are going to and how long we’ll stay there and then activate our cards immediately for abroad use using the app. Also just like ALAT(WEMA), it would be amazing if we can unfreeze our accounts that have been blocked using our valid ID card on the app. Like I said, I’m not in Nigeria and your customer service is really poor... days to weeks to reply. Thanks

lindinway ,

Complain

Unnecessary removal of charges without accounted for which is uncalled for. If it continues I will b force to elope to another bank aside dat the mobile banking app is great n improving everyday but d bank itself is nothing to write home about this days dats y I don’t longer put money there again. Thank you (work on this before u loose your valuable customers. )

App Privacy

The developer, United Bank For Africa, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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