ComBank Digital 4+

Commercial Bank of Ceylon PLC

    • 3,0 • 2 beoordelingen
    • Gratis

Schermafbeeldingen

Beschrijving

Banking with Combank Digital is fast, simple, and secure. Open an account within few seconds to
experience banking designed to fit your lifestyle.
As well as updating the design and adding new functionality, we’ve worked hard to streamline the app
and make it easy to use. We’ll continue improving the app and gradually adding new features.
Feel free to leave a comment and tell us what you’d like to see!

Key Features:

Log in securely with or without your Secure Key. To log in quickly, you can now use Fingerprint on
eligible devices.
View payment card information, such as withdrawal and spending limits. You can also report your
lost or stolen card directly from the app.
Open an account within few seconds directly from your phone. No long lines, no paperwork, no
fuss.
Achieve your short and long-term financial goals with Spaces. Set savings targets and transfer
money with a single swipe.
Receive instant notifications on all account activity so you know what’s happening with your
account in real-time.
Balance Inquiry, View account history
Pay your bills, Manage your funds, Open other account, FD account creation and other main
financial services.
Locating our service points and ATM
Information on interest rates / currency details of our products
Our latest promotional and offers

Who we are,

Commercial Bank is the largest private bank in Sri Lanka, and the only Sri Lankan bank to be ranked among
the world’s top 1000 banks for many successive years. The Bank operates a network of 250+ computerlinked service points and the country’s single largest ATM network of 600+ terminals. The Bank has been
adjudged ‘Best Bank in Sri Lanka’ for 15 consecutive years by ‘Global Finance’ Magazine and has won
multiple awards as the country’s best bank from ‘The Banker,’ ‘FinanceAsia,’ ‘Euromoney’ and ‘Trade
Finance’ magazines.

Nieuw

Versie 1.12.0

Improvements in the self unblock and terminology changes

Beoordelingen en recensies

3,0 van 5
2 beoordelingen

2 beoordelingen

R A C Rukshan ,

Needs Improvement in Account Recovery and Customer Support

I had a frustrating experience with the ComBank digital app recently. After mistakenly entering the incorrect password once, my account was locked immediately. The only option to reset it is through an OTP sent to my mobile phone, which I no longer use as I now live abroad.

Despite having requested the bank to send OTPs to my email during the account setup and providing a formal letter for this when I moved abroad, I have not received any OTPs via email. This has left me unable to access my account.

In an era where multiple authentication methods like fingerprint and face detection are readily available, it is disappointing that a single incorrect password attempt leads to a complete lockout. It would greatly improve the user experience if ComBank could integrate more flexible and user-friendly security measures.

Additionally, I reached out to the digital banking contact via email and was advised to contact my branch for resolution. It's quite inconvenient that internal communication isn't handled by the bank, and customers are asked to follow up themselves.

Until these issues are addressed, I cannot recommend this app for international users or those who might face similar situations.

Reactie van ontwikkelaar ,

Dear user, thank you for your feedback. we would like to know the exact issue occurred please contact us on +94112353596 or send an email to digitalbanking@combank.net specifically mentioning your issues along with a contact number. An agent will support you

App-privacy

De ontwikkelaar, Commercial Bank of Ceylon PLC, heeft aangegeven dat volgens de toepassing van het privacybeleid van de app gegevens kunnen worden beheerd zoals hieronder staat beschreven. Ga voor meer informatie naar het privacybeleid van de ontwikkelaar.

Aan jou gekoppelde gegevens

De volgende gegevens worden mogelijk verzameld en gekoppeld aan je identiteit:

  • Financiële gegevens
  • Locatie
  • Contact­gegevens
  • Identificatie­methode

Niet aan jou gekoppelde gegevens

De volgende gegevens worden mogelijk verzameld, maar zijn niet gekoppeld aan je identiteit:

  • Financiële gegevens
  • Gebruikers­content

Toepassing van het privacybeleid kan variëren op basis van bijvoorbeeld de functies die je gebruikt of je leeftijd. Lees meer

Ondersteunt

  • Wallet

    Bewaar al je passen, tickets, kaarten en meer op één plek.

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