DS file 4+

Sadly I cannot login

I cannot login with my custom domain name.. every other app works except the DS File app.. It can’t connect for some reason. I copied the same settings from surveillance except for the sub domain name.

When I login locally with my login details it’s working fine.

Not good

Uploading does not work. Files to select are not visible so rather useless app.

WHY REMOVE HEVC/H265 (Apple’s iOS and security camera standard!!)

[Symptoms] "We zijn toegewijd aan het verbeteren van de gebruikerservaring met elke update, " zei Kenneth Hsu, Directeur van de System Group. BIG DISRUPTIVE Downgrade of user experience if (essential) update is installed, making Mr Hsu a lier, a fraud an and thief! He’s free read and to answer to me personally! [Time of Occurrence] IF/WHEN installing 7.2.2 since: Starting from this version, the processing of media files using HEVC (H.265), AVC (H.264), and VC-1 codecs will be transitioned from the server to end devices to reduce unnecessary resource usage on the system and enhance system efficiency. I think that I AM THE USER AND I CAN JUDGE THIS MYSELF! THIS FUNCTION IS/WAS THE MAIN REASON FOR INVESTING IN SYNOLOGY!! I do NOT need a crappy explanation since it is VERY NECESSARY TO STORE AND DECODE H265 & HEVC AND THUS NOT A PROBLEM TO SPEND MY POWER AND MY CPUCYCLES ON THIS!! that explanation is simply intolerable and I think very untrue as well. moving my iPhone media & backup & camera security system from “perfect” to “impossible” in a single step “to maximise user experience and system efficiency” rubbish THERE IS NO DECENCY IN SUCH A REMOVAL OF FUNCTION AND NO EFFICIENCY LEFT SINCE THE EXPERIENCE IS RUINED (by Mr Hsu &co!) [Actions Before Occurrence or Steps to Reproduce the Problem] None or: create a system full of iPhone and iPad media players n multiple households spend a couple of thousand € on h265 cameras , high grade disks and Synology and AV1 storage. [Error Message and Screenshot] I don’t know whether I can update? ___

Old) Why is it not required to login with a known user setup BEFORE SETTING UP THE PIN CODE? I was able to alter any/all Synology app PIN codes while the in app user was in a non active state since no OTP was given. Login with MFA before alterations to PIN setup can be made?? If one goes to the ‘settings menu’ and set it to FORGET ACCOUNT it will still remember your login name and the machine (since for some dump reasoning Synology thinks single sign on for any and all apps/machines is the norm and thus disregard the NOT SET TO REMEMBER SETTING. Is a setting that does not set anything a setting???

Developer Response ,

Dear user, I am sorry for the issue occurred. To further investigate the situation, please help submit a support ticket via the link: https://account.synology.com/support/create/ticket Our support engineer will get back to you shortly. Thank you.