Laundryheap: On-Demand Laundry 4+
24H Collection & Delivery
Laundryheap
-
- Free
Screenshots
Description
Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.
Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.
Services
• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*
How It Works
1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking
Location Availability
• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
Frequently Asked Questions
• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.
• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.
• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.
• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.
• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
What’s New
Version 5.2.0
We are making your Laundryheap app even better!
This release includes bugfixes and performance improvements.
We love feedback! Let us know what you like about Laundryheap by leaving a review.
Ratings and Reviews
Great service!
Super professional, very well taken care of the clothes, nicely done, great app and customer service!
Totally recommend the service!
Developer Response ,
Hi there, thank you for your wonderful review and for your 5-star rating! We're thrilled you enjoyed our service and appreciate your recommendation. We're committed to maintaining the high quality you experienced and are here whenever you need assistance. Thanks for choosing us! Best regards, Laundryheap
Do not use - horrible service and prone to mistakes
I used laundry heap in Netherlands 3 times and they screwed up my ordered each time.
1) I sent one load under 6kgs and was invoiced for 2. After some arguements, they fixed the bill.
2) I sent 1 load and 1 jacket for dry clean, they lost the jacket. I got it back after 3 days
3) I sent one load and 1 shirt to iron with clear instructions of which is which. The order I selected showed the correct amount, but they invoiced me double and ironed all the clothes. I raised the issue to them and they refused to refund.
Really terrible business, prone to mistakes and don’t take accountability. Do not use
Developer Response ,
Hi Aashay,
thank you for your feedback. We’re sorry to hear about your experience with our services.
After reviewing your account details, I understand that the service instructions you provided weren't followed. I sincerely apologise that our facility oversight led to processing all items under wash and iron instead of following your specific instructions. I will ensure to raise this feedback with the facility manager promptly to prevent such issues from happening again.
I have already updated the invoice to reflect charges for 1 mixed wash load and 1 shirt for wash & iron. The difference will be refunded to your bank account within 3-5 business days. To prevent any confusion in the future, please specify the number of items for the wash and iron service in the special request section when placing an order.
We truly apologize for any inconvenience this may have caused you. We understand how disappointing this experience must have been, and we regret falling short of meeting your expectations.
At Laundryheap, we prioritize our customers’ satisfaction, and we are committed to making improvements based on your feedback. We hope to have the opportunity to regain your trust in our services.
Best regards,
Laundryheap
Easy as a Sunday Morning
Super smooth service! Just drop your clothes in a bag and within a day they’ll be at your door ready to go back to your closet. I had a few issues with my first order and the customer service was impeccable! Not exactly affordable but it’s a great app and the service is top notch!
Developer Response ,
Hi there, thank you for your wonderful review and the 5-star rating. It's our goal to make your laundry experience better and stress-free. We hope to see you soon again and provide you with high-quality service. Best wishes, Laundryheap
App Privacy
The developer, Laundryheap, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Laundryheap Limited
- Size
- 138 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Laundryheap Limited
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.