ME SupportCenter Plus 4+

Name: ME SupportCenter Plus
Author: Zoho Corporation

Zoho Corporation

- Gratis

iPhone-schermafbeeldingen

Beschrijving

Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0.

ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.

ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!

SupportCenter Plus makes it easy to:

- Filter and categorize requests based on relevant and contextual criteria

- View, create, edit, delete, assign, close, reply, and forward requests

- View, add, edit, and delete notes

- View conversations and system notifications

- Add and modify time entries and resolutions for requests

20 aug. 2024

Versie 1.7

- Request task billing time entry feature allows you to add billing time entries in request tasks as well (14810 and above).
- Mark billability feature lets you to modify the billability status of contract-based requests.
- Updated the sign-off and close feature with V3 API.
- New fields in time entry allow you to set billing status, mode and payment status.
- Bug fixes and improvements.

De ontwikkelaar, Zoho Corporation, heeft aangegeven dat volgens de toepassing van het privacybeleid van de app gegevens kunnen worden beheerd zoals hieronder staat beschreven. Ga voor meer informatie naar het privacybeleid van de ontwikkelaar.