OutSmart | Field Service 4+

Connected Field Service Apps

OutSmart International B.V.

Designed for iPad

    • 3.9 • 876 Ratings
    • Free
    • Offers In-App Purchases

Description

Is your business Installation services? Maybe Construction? Transportation perhaps? If you have agents on the field, you need to know where they are, where are they going next, what materials are being used, agendas, reporting and more important, customer signoff that the service was done.

OutSmart will help you get grip on your organization and your field service.
OutSmart is the digital generic solution for replacing the paper work order, for companies who wants to start with setting up a more efficient field service. On the work order you register your hours and articles. You can add photos of your work (for example before and after) and your customer will sign a digital signature below. Directly on the smartphone or tablet. We will ensure that the receipt is sent to your client as a PDF. Simple and effective.

OutSmart is field agent management software that will help you to monitor your agents, plan orders, check for daily reports, open order and see if the service has been completed, track your agents in the map or create checklist before the service is done.

OutSmart is fully cloud-based and can be easily integrated with any accounting or ERP software.
No matter what type of business, OutSmart will make your company more efficient by reducing operational costs and increase productivity.

OutSmart, makes field service easy!

How does it work?
The app is divided into 2 menu items: Work order overview and App Settings. Via the Work order overview tab you can start immediately to create a work order manually. You fill in the details and complete the order for the hours and materials. You can also optionally add photos of the work done at the customer. You can have the customer sign off the order directly and the work order is sent digitally to, for example, the office staff and the customer. On the dashboard, the field employee immediately sees his day and week planning which are scheduled from the web account in the office. So you never miss an appointment again. Through Relationships tab you can view all your relations and the history of the previous visits. At the Overview tab, we save all work orders that have been created locally. This way you can easily look back on what was done at the customer last time. Under the Settings tab you can manage your own company data and the data of the employees.

Do you want to get the most out of the application? Go to our website for a company account and immediately link one or more apps. Enter your company details here and add the company logo. You can also add all contacts and materials. When the device makes contact with our servers, the data is immediately synchronized. Of course it is also possible to completely prepare work orders for the web account and send day or week plans to the tablet or smartphone. All work orders are collected on your company account. A pdf can be made of each work order with your logo on it.

The Track & Trace functionality runs in the background. Please note: continuous use of GPS running in the background can have a dramatic effect on the battery life.

For more information, please visit our Terms of Use (https://out-smart.com/terms-of-use), Privacy Policy (https://out-smart.com/en/privacypolicy/) and our General Conditions (http://tiny.cc/r0sfdz). Terms of Use (EULA) (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/).

What’s New

Version 2.12.0

Release Notes 2.12 Build 5941

This release contains several bug fixes and improvements.

- Warehouses are remembered when selecting materials from a warehouse
- Scanning an OutSmart QR code will post the serial number as a result when creating a new object or searching for an object
- When creating a new object, the last maintenance day will be set to today
- You can create and edit a material selection list
- Materials can be favorited through a long press
- Material / Items catalog now shows a distinction between categories, favorites, and warehouses
- You can add multiple hour lines by selecting multiple dates when filling in a workorder or timesheet
- You can skip timers in a workflow if this is allowed by the workflow
- When filling out a form, you can go to the next entry by pressing enter, if the current field is not a multi-line field
- Job details are now more structured

Ratings and Reviews

3.9 out of 5
876 Ratings

876 Ratings

santorii ,

Update?

Graag een update dat er een keuze is om welke navigatie je kan gebruiken kaarten of googlemaps

Developer Response ,

Beste santori,
Deze optie is al aanwezig binnen de app.
Wanneer je inlogt in de app, kies dan de optie instellingen en selecteer vervolgens de optie App instellingen.
Nu kan je aan de rechterzijde, bij Kaarten App een navigatie app kiezen.

Gr. Sandra

ghfkhfgjhfh ,

Werk aan de winkel

Goedendag.
Na ongeveer een jaar gebruikerservaring heb ik de volgende tips:

Om een werkbon in te vullen zijn er veel te veel handelingen nodig.
Voorbeeld. Commentaar laat zich pas invullen nadat je eerst wijziging aanklikt.
Ook is het zeer hinderlijk als je bij commentaar de tekst invult, bij elk woord verspringt het hele tekstveld op en neer. Een fout is dan zo gemaakt.
Ook het invullen of werk klaar is, offerte, nazorg , geleverde materialen. Het is allemaal veel te veel verdeeld over veel te veel vakjes.
Eigenlijk staat het puntje nog niet op de “I”
Misschien met een update. En overleg met de verschillende gebruikers.

Nou, hopelijk kunt u er iets mee.

Jan Ketting

hwjwidhdbsja ,

Iphone

Documenten openen niet in werkbon
Alleen bij elk document app opnieuw opstarten

App Privacy

The developer, OutSmart International B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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