Sandvik Remote Support 4+

Name: Sandvik Remote Support
Author: Softability Oy

Softability Oy

Ontworpen voor iPad

- Gratis

Beschrijving

Sandvik Remote Support provides expert help for troubleshooting
- Connect and share your view with a mobile device or smart glasses with the right remote expert.
- Stream live-video to show the situation at the site.
- Collaborate with video, audio and chat in order to get help and guidance from the expert instantly.
- Resolve the issues faster and get the job done.

Smart request handling system for experts
- Open a ticket with the Expert portal tools and connect with the field worker using mobile device or computer.
- See field worker’s view and the exact situation at the site.
- Guide the work in real-time and send annotated images, documents and links to the field worker.
- Resolve issues together with the field worker.

Features
- Video & audio communication
- Offline mode
- Chat
- Annotation tools
- File transfer and storage
- Language translation
- Request handling and session storage
- User management
- Support for mobile devices and smart glasses
- Secure communications
- Integration and customisation

30 apr. 2024

Versie 5.25.20

- Step-by-step guides out of preview
- Bug fixes and improvements

De ontwikkelaar, Softability Oy, heeft aangegeven dat volgens de toepassing van het privacybeleid van de app gegevens kunnen worden beheerd zoals hieronder staat beschreven. Ga voor meer informatie naar het privacybeleid van de ontwikkelaar.