Smappee 4+

Half jaar na resetting nog geen apparaten gevonden.

We hebben smappee al 9 jaar in gebruik, werkt nog prima, ook de smartpluggen na een reset. Nu hebben we de smappee een half jaar geleden gereset en vindt het nog geen apparaten, wel de smartplug…
25-01-2024 Update;
Half jaar geleden goed contact gehad met klantenservice na reactie, hebben het conflict met mijn aansluiten snel verholpen, nu reeds veel apparaten gevonden op het huisnet!

Reactie van ontwikkelaar ,

Hey, zou je een mailtje kunnen sturen naar support@smappee.com, we helpen je graag verder. Alvast bedankt! Met vriendelijke groeten, het Smappee App Team.

Comfort plug werken niet meer en kunt geen nieuwe installeren

Comfort plug werken niet naar behoren en kan geen nieuwe installeren

Long term user.

I like to start by saying that I rate the app and some of the features which supposed to come with the Smappee energy sensor.

The one star is for the registration of the power used. That works. The readings appear fine and compared to the readings on your utilities meter the are within limits.

The rest is nonsense and doesn’t work.
It supposed to learn what is running and measure the consumed energy and give you an annual estimate of the cost. That doesn’t work! Not even close. It doesn’t learn, it doesn’t capture are the right time. It some times starts and some times stop and sometimes nothing at all.
Secondly the also claim a comparison with your surrounding environment of consumers being either better or worse. Based on 3 parameters: type of house, number of adults and number of children they start comparing you with others in your direct environment. This is a joke. Doesn’t work.
As a gift when I bought the Smappee I received a smart plug. Didn’t work either. Not a single time.
The manual was also wrong. When I connected it it gave strange readings. I went back to the Smappee guys and admitted that the manual was wrong. I corrected the set up and it worked afterwards.
I do us Smappee to see my peak load and trace back my main consumers. Just manual work and thinking. No app for that. I see a peak and I figure out what is running at that moment. With that I reduced my energy consumption. I give these guys a star for that. The other 4 I keep for myself.