ViCare 4+

Viessmann Climate Solutions SE

    • 4.4 • 445 Ratings
    • Free
    • Offers In-App Purchases

Screenshots

Description

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

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Join beta testers community
Do you like testing new features? Do you want to help us improve ViCare? Join our beta testers community! The beta version of the app may not be as stable as the one available to all users. The application may freeze occasionally, or some features may not work as expected.
Go to: https://testflight.apple.com/join/M6UzaBl3 and sign up to beta tests.

Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.


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Terms of use (Great Britain):
https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/GB/en.html

What’s New

Version 3.25.2

- NEW for ViCare+: Trial Communication
- NEW for ViCare+: Savings overview - detailed hot water savings card
- NEW for Ventilation: Show temperature and humidity of internal sensors
- NEW for Energy Management: Animated house with energy flows on main Dashboard
- NEW for Single Room Control: Improved manual for easy battery replacement in ViCare components
- NEW for ViCare: Better information about maintenance and technical issues

Ratings and Reviews

4.4 out of 5
445 Ratings

445 Ratings

Ton W ,

Mooie app

Een mooie gebruiksvriendelijke app. Alleen jammer dat geofencing met iedere update opnieuw ingesteld moet worden en dat vicare + savings calculator nog nooit gewerkt heeft.

Developer Response ,

Onze excuses voor het ongemak, Ton W. Kunt u ons een e-mail sturen naar customer-care+TonW0806@viessmann.com? Voeg een korte beschrijving toe, bij voorkeur met foto's of screenshots, evenals het serienummer van de communicatiemodule. #WeCare

Obelixjuh ,

Hardware is super, app is ondermaats

Ik denk oprecht dat ik de helft van de tijd niet de gegevens kan inzien in de app vanwege storingen. Soms helpt het om de app een paar keer te sluiten en opnieuw te openen maar soms is het ook gewoon wachten totdat het weer werkt. Bovendien vind ik het schandalig dat je na aanschaf van zo'n dure warmtepomp installatie nog een betaald abonnement moet afsluiten als je de extra optimalisatie opties wilt gebruiken.

Ray@1966 ,

Ruimte voor verbetering

Goede app met de juiste functies. Maar veel slordige foutjes die lastig te melden zijn. Kwaliteit minder dan de super hardware er achter. Kortom: ruimte voor verbetering.

Developer Response ,


We willen het graag van dichterbij bekijken, analyseren en een oplossing voor u vinden! Stuur ons een e-mail met een korte beschrijving of foto's / screenshots en het serienummer van Vitoconnect naar customer-care+Ray1966@viessmann.com Onze excuses voor het ongemak, Ray@1966! #WeCare

App Privacy

The developer, Viessmann Climate Solutions SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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