Iberostar Hotels & Resort 12+

Iberostar Hoteles y Apartamentos, S.L.

    • 4.1 • 22 Ratings
    • Free

Screenshots

Description

We are delighted to present our new Iberostar APP for iOS, with exciting new features so you can get even greater enjoyment from your stay.

• Plan your holiday and discover places of interest in your destination
• Access the web check-in service to make your arrival faster and more convenient
• Enjoy permanent access to all event and activity times, and add them to your diary to make sure you don’t miss a thing
• Book a table in our restaurants or order dinner in your room
• Obtain full details of all the hotel services and facilities with our interactive map
• Chat with the hotel staff and eConcierge to solve all your needs and queries

And of course, you will be able to continue booking rooms at any Iberostar hotel at the best guaranteed rates.

Don’t leave it a minute longer: download the new Iberostar APP now, completely free of charge.

What’s New

Version 7.6.2

We are always working to improve the user experience:

- Bug fixes and performance improvements

Ratings and Reviews

4.1 out of 5
22 Ratings

22 Ratings

NorgeJulie ,

Good!

Good!

Developer Response ,

Dear Guest, We are so pleased you had a satisfactory user experience. Thank you for your superb rating. Kind regards, Quality Manager

Norge bereist ,

Ikke verdt pengene , styr unna

Vi hadde gledet oss til litt luksus på resorten da vi ankom . Men det har bare vært styr og rot hele veien . Det luktet kraftig urin da vi ankom rommet. Dette klaget vi på , og omsider etter flere dager ble det vasket ned og sprayet . Bedret seg litt, men lukter fortsatt litt. Vi har ikke kaldt vann på rommet, ekstremt dårlig trykk og vanskelig og skylle ned i toalettet. Har blitt lovet ny vask 1 uke nå , men intet skjer. Personalet her er ekstremt dårlig i engelsk . Vanskelig og forklare og ikke minst bestille ting her. Buffe blir fort tom, mye støy og lite kelnere for bestilling . Stranden er fin med obs , myyye tang i vann og på land . Dette ødelegger mye av gleden ved å bade . Betjeningen virker lei og oppgitt over gjestene . Vanskelig og bestille mat på de ulike resturantene for mer en 4 personer. Alt i alt er dette et 5 stjernes hotell, men det oppleves mer som et 3 stjernes . Ikke verdt pengene . Det er ingenting utenfor resorten , så man blir litt innesperret her. Og det blir veldig kjedelig . Hadde heller valgt en annen plass.

Charlie_8006 ,

Freezes repeatedly

While there is some useful info in the app, it is quite frustrating to use. It repeatedly logs you off and when logging on again, it freezes so you have to close the app completely and open it again to make if work again (ios).
It mostly is slow to load any page you want to enter, even if I chose english as my preferred language some things are still in English.
It would be awesome if you could see the tabs/expenses at the hotel as well but as far as I know, that information is not available.

Developer Response ,

Dear Charlie, Thank you for informing us of the problem you are having with our app. Please do not hesitate to contact app-support@grupoiberostar.com for assistance. We apologise for any inconvenience. Kind regards, Quality Manager

App Privacy

The developer, Iberostar Hoteles y Apartamentos, S.L., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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