This app could be basically a picture. I have travel insurance through my company. I want to check if car rental is included in by that policy. That is reasonable thing to expect from app right? No, apparently not. There is no link to “terms and conditions”, no description how to find that. The only thing that app does it’s shows certificate…like picture would. So I ended up calling customer service just for that. Hey “IF” guys is there a way you can make that more painful? You just made sure that I will never be your customer.
Thank you for your feedback, we are sorry to hear your app did not meet your expectations. Currently the app has a strong travel scope focus, but in the future the plan is to include all insurances and services. The development work takes place in phases and for that reason the certificate has been prioritized. Please feel free to provide us with any further feedback and improvement suggestions you may have. We appreciate your input: ifapp@if.no. Best regards, If insurances / Nordic mobile development