Screenshots

Description

Good service doesn’t have to end when you leave your desk.
With the Pureservice App, you have a complete servicedesk in your pocket. The app is constantly updated and provides you with a comprehensive overview wherever you are.

Whether it’s a ticket or a task, you can manage it quickly from you own mobile telephone while you’re on the go. No more losing things or having to wait until you’re back at the office to deal with them.

This is an additional module within Pureservice Servicedesk and is available in Norwegian, English, Danish and Swedish. The app has been created with the same focus on user-friendliness as Pureservice.
To use the app you must be a Pureservice customer and have the Pureservice App additional module.

Main functions:
• View notifications
• Show your tickets
• Show the same lists as the web app
• Add photos to tickets
• Write messages to colleagues and customers
• Create, edit and close tickets
• Show and edit tasks
• Assign tickets
• Show attachments
• Call customers

What’s New

Version 1.2.6

- Update to use new icons.
- Enable iPad support.
- Improve UI to handle different screen sizes.
- Show unassigned instead of empty team name on ticket, task screens.
- Fix to prevent incompatibility crashes in real-time updates.
- Minor improvements, fixes.

Ratings and Reviews

2.3 out of 5
9 Ratings

9 Ratings

dannaadler ,

Forebdringsønsker

Mulighet til å benytte malene som allerede er laget på pc.
Oversikten som dukker opp på venstre side oppdaterer seg ikke når man har endret og flyttet en sak.
Bug i "hjem" listen. Noen saker gjentar seg i bunn av lista.
Mulighet for å legge inn kunder som ikke tilhører/ligger i systemet allerede.

tungvindttungvindt ,

Sørgelig app

Låser seg hver eneste gang den er i bruk. På ipad er den låst til stående, kan ikke endres. Fryser ved firsøk på opprette ny sak og bruker ikke finnes.

StianTorland ,

Krasjer heile tida. 5-30 sekund etter bruk

Krasjer heile tida. 5-30 sekund etter bruk

App Privacy

The developer, Syscom AS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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