Puzzel 4+
Puzzel Contact Centre Solution
Puzzel AS
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Puzzel's mobile app is developed and powered by Puzzel AS and is a sub-product of our cloud-based contact centre solution.
The app gives both Puzzel agents and administrators access to the most relevant on-the-go features of the contact centre solution. In order to gain access to the features it is required that you are a registered contact center user, and that you have sufficient access to the relevant features.
The language used in Puzzel's mobile app is based on the language settings on your mobile phone, not the language settings in the contact centre solution. Languages supported are English, Norwegian, Swedish and Danish. If your phone uses a language other than these, English will be chosen as a default.
The main features available in Puzzel's mobile app are:
• Possibility for agents to log themselves on and off queues
• Possibility for administrators to log agents on and off queues
• Realtime view of queue- and agent statuses
• Realtime view of "Ticker" request data for services, queues and agents
• Possibility to manage "Service Variables"
What’s New
Version 1.0.1
In addition to stability-related improvements, we have added the support for relevant resource filters and changed the prerequisites for Ticker access.
Ratings and Reviews
App Privacy
The developer, Puzzel AS, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Provider
- Puzzel AS
- Size
- 20.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Danish, Norwegian Bokmål, Swedish
- Age Rating
- 4+
- Copyright
- © Puzzel AS
- Price
- Free