Quest™ by Sourcepass 4+
Optimize Your IT Experience
Brittany Magnus
Designed for iPad
-
- Free
Screenshots
Description
Key Features of Quest™:
Submit Tickets: Need support? Submit tickets with ease by selecting categories to narrow down your search and identify the appropriate form. We are here to streamline the process, so you can get back to what matters most to you.
View Tickets: Curious about the status of your ticket? Quest™ allows you to monitor the status of your tickets and message your technician directly, keeping you informed every step of the way.
Pay Invoices: No more headaches when it comes to payments. View and pay your outstanding invoices under our “Billing & Orders” section. It's quick, secure, and designed with convenience in mind.
View Orders: Track your order status and receive details like order date, tracking number, and order description.
View Quotes: Review current and previous quotes with relevant details like date, total, and status.
Access Applications: Open company applications with ease.
Access Knowledge Base: Create customized KB topics to address commonly asked questions and provide guided walkthroughs on how to resolve issues.
If you have any questions, please reach out to us at (877) 678-8080 or at www.sourcepass.com.
What’s New
Version 1.1.5
- Updated the Attached File Library UI under Service & Support > View Ticket Details-V2
- Fixed a bug in Billing & Orders > Invoice where a missing text label was not displayed when searching for an invoice number that was not in the list.
- Fixed a missing 'x' button on the search bar under Service & Support > View Ticket.
- Implemented an "on-demand" camera feature for updating the profile photo under Profile > Edit Basic Info.
- Implemented a feature to get mobile phone information and include these in CW tickets under Service & Support > New Ticket.
- Fixed a bug where the notification counter and data were not displayed when Message permission was disabled from admin settings.
- Fixed a bug under Service & Support > View Tickets > Ticket details where attachments from the web did not show in-app for iOS.
- Added Quick Filters and invoice date under Order & Billing > Invoices-V2 > Invoice List.
- Implemented an "on-demand" camera feature under Service & Support > View Tickets.
- Fixed a bug where some pages/screen for User Activity did not reflect on the web under Admin > User Login Report.
App Privacy
The developer, Brittany Magnus, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Brittany Magnus
- Size
- 62.4 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 16.4 or later.
- iPad
- Requires iPadOS 16.4 or later.
- Mac
- Requires macOS 13.3 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Sourcepass, Inc.
- Price
- Free
Supports
-
Wallet
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