Radiant Mobile Agent 4+
Effective work of your Agents
Radiant System Group
Designed for iPhone
-
- Free
iPhone Screenshots
Description
((OTRS)) Community Edition is a free customer support software that lets you support your customers across channels like email, phone, customer portal and your website.
Installation
To use the mobile application, you need to install free packages JSON API version 6.44.0 or later (https://rs4otrs.com/products/json-api) and Mobile version 6.0.8 or later (https://rs4otrs.com/products/mobile) from the RS4OTRS.COM store on your OTRS 6 CE server.
Key features
- custom push notifications
- create ticket
- create customers
- change ticket parameters
- queue tickets
- ticket information
- ticket links
- customer information
- filtering and sorting tickets
- full text search
- notes and emails creating
Quick actions from the list of tickets
- watching
- moving
- assigning
- locking
- reply
Ticket quick actions
- change of priority
- status change
- queue change
- locking
- watching
What’s New
Version 2.2
Attention! For the correct operation of the mobile application, it is recommended to use the latest versions of the RS4OTRS API (JSON API) and RS4OTRS Mobile modules.
Fixed - an error in the operation of interfaces during the initial loading of the application
Fixed - year on the authorization page
App Privacy
The developer, Radiant System Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Radiant System Group s.r.o.
- Size
- 13.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.4 or later.
- iPod touch
- Requires iOS 11.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Russian
- Age Rating
- 4+
- Copyright
- © Radiant System Group s.r.o.
- Price
- Free