Shopify Inbox 4+
Live chat for your business
Shopify Inc.
-
- Free
Screenshots
Description
About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.
USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS
Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations
SHOP APP
Let customers contact you from the Shop app.
-----------
FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com
Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
What’s New
Version 8.15.0
Bug fixes and improvements
Ratings and Reviews
Great
Very helpful app to have. Connects you with your customers directly increasing sales. It’s like messenger for my Online store 👍🏻
Allow switch between different shops
App should allow switching between different shops.
Not logged in after a while
Lost a customer since the app is not "online" and logged in after a while. Chat did not pop up and when we opend the app later we had to login first
Developer Response ,
Hi there, thank you for reaching out and writing your review. You'll want to make sure that you have notifications enabled on your device so you can be alerted immediately as soon as a customer reaches out; if you're having issues with this, please email me at inbox@shopify.com and I'd be happy to help further. -Victor, Shopify Support
App Privacy
The developer, Shopify Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Shopify Inc.
- Size
- 26.3 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Shopify Inc.
- Price
- Free