Smou 4+
Ajuntament de Barcelona
Designed for iPad
-
- Free
Screenshots
Description
SMOU is the app that helps you to get around Barcelona and the Metropolitan Area, providing access to information and mobility services to make it easy for you to move around the city.
With SMOU you have in your hands:
- Bicing: plan your route, reserve bikes and take them with smou. With SMOU, you'll be able to reserve a bike and check the availability of bikes and docking points at each station in real time.
- Parking meter: pay for regulated on-street parking quickly, comfortably and without waiting. You pay only for the time you use it, without extra costs and without having to go to the parking meter. You can use it in Barcelona, Badalona, Castelledefels, El Prat de Llobregat, Esplugues de Llobregat, Gavà, L’Hospitalet de Llobregat, Montgat, Sant Boi de Llobregat, Santa Coloma de Gramenet, Sant Joan Despí, Sant Just Desvern and Sant Vicenç dels Horts.
- Barcelona Residents: pay and manage the tickets to park as a resident in the Green spaces and/or in the specific parking spaces for residents.
- Parking via app: access off-street car parks with the automatic number plate recognition system, without having to take a paper ticket. There’s no need to go to the tickets machine, you can pay for your stay with your mobile phone! Also, just for paying through the app, you save 30% at BSM Car Parks!
- Taxi: book and pay for your taxi with the app and move around the city in a sustainable way with Taxi Ecològic's 100% electric and hybrid fleet.
- Endolla Barcelona: recharge your electric vehicle from your mobile phone. You can also locate and reserve the charging points in advance.
- Shared mobility vehicles: locate and check the availability of all motorbike sharing, bike sharing and car sharing services in the city.
- Public transport: check the timetables, stops and stations of Metro, Bus, TRAM, Ferrocarrils and Rodalies.
- How to get there: functionality with which you can see the different itinerary options, with the different means of transport and the duration of each route. So you can choose the one that most interests you.
What’s New
Version 5.12.0
Good communication is the cornerstone of any relationship, so in this new version we’ve improved various touchpoints with you. For example, you’ll be able to message your taxi driver as soon as they’re assigned to you.
We’ve made these and other improvements to make your experience with the app even better. Have a great summer!
Ratings and Reviews
Why?
Why in a decade would you in a tourist city like Barcelona come up with a transportation app that is inaccessible for tourists? In a recent comment, it is said that there are plenty of other options for tourists. Well, I can always take taxi - the only (non-green) option.
Developer Response ,
Hello. Bicing is a service designed for citizens of Barcelona, not for tourism, since there is a wide range of bicycle rental companies for occasional visitors to the city.
Sorry for the inconvenience.
Impossible to cancel subscription
Once you start a subscription there is no way back. Automatically billed every year and there is no way to cancel the subscription.
I first tried cancelling through the app. From there it said “go to the web page”. The web page said “contact costumer service”. And the costumer service refuse to speak English or help with the cancellation.
I have spent 2 hours trying to cancel my membership, but still no luck!
Developer Response ,
Hello. In this case we recommend you to contact us through the technical support that you will find in the same app at Menu/Information and help/Technical support or from the web https://www.smou.cat/contacte. You will be assigned a case number and we will give you an answer as soon as possible, once your request has been checked. Thank you and sorry for the inconveniences.
Terrible!
Not possible to register with 8 digit number. A tip for designer: If «not valid number format» then explain what number format IS valid!!!!
Developer Response ,
Hello. Bicing is a service designed for the citizens of Barcelona, not for tourism, as there is a wide range of bicycle rental companies for occasional visitors to the city.
To ensure that the service is accessed by users who are residents or who regularly frequent the city, a valid DNI or NIE associated with the season ticket holder is requested at the time of registration. Sorry for the inconvenience.
App Privacy
The developer, Ajuntament de Barcelona, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Ajuntament de Barcelona
- Size
- 269.6 MB
- Category
- Navigation
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Catalan, Spanish
- Age Rating
- 4+
- Copyright
- © Ajuntament de Barcelona 2024
- Price
- Free