Tidio 4+
TIDIO POLAND SP Z O O
Designed for iPad
-
- Free
Screenshots
Description
Tidio live chat app lets you connect with your customers instantly. Easy to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more!
Features:
-Talk to your customers wherever you are
Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries
Chatbots - generate leads while you’re offline using chatbots
Live Visitor List - list of all visitors browsing your website
Visitors Details - access details such as visitor IP, city, country, device type and browser
Push Notifications - get notifications about new messages, even when the app is closed
What’s New
Version 8.47.0
Changelog:
- Bugfixes and improvements
Ratings and Reviews
Bra
Bra app
Subscription is not worth it
It’s clean and simple, but subscriptions are not worth it.
1. Visiting users’ locations are not accurate!
2. The bot session usage policy is misleading: the bot doesn’t count per unique (IP) device per month, it identifies the same user (IP) as unique visitor multiple times and then the usage goes up (making you buy more bot session) was this intentional?
3. Lack of more and useful Zapier integration
4. No WhatsApp
5. Unreliable support. Their chat says we are online but the chat is handled by a bot
At least add swipe for action on chats in the app.
Not flexible
I got Tidio chat and now stuck with it as I paid for the whole year. I wanted to get a chatbot, but they do not let you pick between monthly and yearly subscription and only allow yearly purchases. Also there are some bugs that I am able to find and report, but they some how cannot see them and it’s not fixed. Customers visiting are not correctly represented.
Developer Response ,
Ah, I'm so sorry to hear that! We do offer a monthly plan, and the annual one can be cancelled and partially refunded any time, please contact us at support@tidio.net or via live chat on Tidio.com, we'll take care of this! Also, please let us know what bugs you've found, so that we can look into this further. You can also contact me directly at d.krol@tidio.net!
App Privacy
The developer, TIDIO POLAND SP Z O O, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Usage Data
- Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- TIDIO POLAND SP Z O O
- Size
- 43.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPad
- Requires iPadOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, Russian, Spanish
- Age Rating
- 4+
- Copyright
- © 2017 Tidio
- Price
- Free