Whether Car-Net or We Connect, connectivity meets intuitive design in the new app for your Volkswagen mobile online services. Register your Volkswagen and use the We Connect app as a direct connection to your vehicle*. With all the benefits. 

The Volkswagen We Connect app benefits for you at a glance:

• Quick, intuitive access to comprehensive vehicle information and your vehicle status.
• Control convenient vehicle functions by using your smartphone as a remote control. For example, you can easily programme your optional auxiliary heater using the We Connect app. You can even lock and unlock your doors** and luggage compartment remotely.
• Find your Volkswagen faster – your latest parking position is just a tap away.

• Send your next destinations to the navigation system effortlessly
• Even more helpful functions for electric vehicles. Check the charge level of your battery, for instance, or start and stop the charging process.

Thanks to the simple in-app registration and the new Volkswagen ID, your vehicle can connect to your smartphone even more quickly.


*Availability of the services described depends on both the vehicle and its equipment. Find out about compatibility at
To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be signed online with Volkswagen AG. For We Connect Plus, you have 90 days from when you receive your vehicle to register it at and use the services for the full duration of the agreed, free period.
**Usage requires an identity check in the form of Volkswagen Ident verification.

What’s New

Version 5.1.2

Thank you for all your feedback. With the latest update, we have implemented new functions and fixed errors.
-Save your preferred Volkswagen service partner
-Supports iOS 13
-General improvements

Ratings and Reviews

3.2 out of 5
6K Ratings

6K Ratings

gftefjuhhfddgvvuutyvvj ,

Forny avtale

Hvorfor må jeg forny avtalen og hvordan gjør jeg det?

Developer Response ,

Dear Customer, thank you for your feedback. In order to help you, please contact us at or at 800-12651. Best regards, Your We Connect Team

Fletch334 ,


Meget ustabil app. Må logge inn på nytt hele tiden. Den viser feil rekkevidde og er ustabil i forhold til aktivitet som for eksempel klimaregulering. Vurderer å kjøpe en annen el bil enn VW neste gang pga appen.

Developer Response ,

Dear Fletch334, thank you for your feedback. We are sorry you are experiencing difficulties with your Car-Net app. In order to help you, please contact us at or at 800-12651. Best regards, Volkswagen Digital Services

Gabba86 ,

Doesnot work properly

jumps in and out of the updates and sometimes does not work at all.

Etter mye frem og tilbake har jeg funnet ut en måte og fikse problemet med at appen ikke får kontakt med bilen. Slå av 4g på tlf din, la bilen stå på i 3 min. Slå av bilen start appen (CAR-net) og du skal ha kontakt med bilen igjen. Så kan du skru på 4g på tlf.din igjen.

Developer Response ,

Dear Gabba86, Thank you for your update. We are realy sorry that you had difficulties with the Car-Net App. Our specialist department works permanently to improve the application. In order to this review, you can contact us via e-mail or via phone. Best regards! Your Car-Net Team.


217.8 MB

Requires iOS 10.0 and watchOS 3.1 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi-Fi + Cellular, iPad Pro (9.7-inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad Wi-Fi (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9-inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch)Wi-Fi + Cellular, iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) Wi-Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi-Fi + Cellular and iPod touch.


English, Albanian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Latvian, Lithuanian, Macedonian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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