My Telstra 4+

My Telstra: Making it easier

Telstra Corporation Ltd

    • 3.5 • 10 Ratings
    • Free

Screenshots

Description

Tracking your order? Making a payment? Getting help?

It’s quicker in the app.

Get in touch
• Just send us a message and you’ll be notified when we reply.

Manage your account
• Update personal details, track payments, manage your services and more.

Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.

Check your internet speed
• Monitor outages, restart your modem and check your internet speed.

Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.

Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.

Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.

What’s New

Version 106.0.84926

Stay safer online
Help protect your device from hackers and online scams with Device Security Essentials. It's free for Telstra Mobile customers.

A new look for past payments
We've made it easier to view your payment history at a glance.

Ratings and Reviews

3.5 out of 5
10 Ratings

10 Ratings

tiramitsuko ,

i am annoyed

ok im giving this 2 stars for now and i just wanna say that im trying to log into my telstra id and the app just crashes and it is very irritating and i havent managed to log in because of this. please improve the stability of the app thx

not sure if this is happening to anyone else

Developer Response ,

Hi there, sorry to hear that you are having some difficulties with logging in. You can head to our website tel.st/mytelstra-app-crashing there is some help and support instructions you can use to troubleshoot. If you still encounter issues after, please get in touch via tel.st/MyTfeedback we will look into this for you. Thanks, Ruchi

Ryan sth ,

High charges

Got charged 200$ while I mistakenly turned my mobile data on thinking it was wifi signal for like less than 5 second

Developer Response ,

Hi There, Thank you for reaching out to us. we're here to help! If you need assistance, please message us in the My Telstra app.
Head to the Get help tab and select the messaging icon on the bottom right corner of the screen. our team can assist you. Thanks, Sweeney

App Privacy

The developer, Telstra Corporation Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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