Surveyapp Manager

Surveyapp Manager

Free · In-App Purchases · Designed for iPad

Surveyapp Manager brings all your survey insights and team collaboration in one place so you can act on feedback instantly and make changes to your service. Whether you are a large enterprise or a small business, Surveyapp Manager is perfect to keep your pulse on Customer and Employee experience. Use Surveyapp Manager to: Focus on what's important View KPIs generated by your surveys such as NPS (Net Promoter Score), CSAT Score (Customer Satisfaction Score), eNPS (Employee Net Promoter Score) etc in real-time. Get real-time notifications for critical updates Receive real-time push notifications (alerts) when service levels dip. For example, when employee morale drops in the workplace, or when there is an issue resolving a customer complaint, or attention to cleanliness is needed in a washroom. Address pain points Communicate with your team and easily prioritise and assign tickets to relevant staff members based on alerts, with our built in case management system. Increase individual accountability and resolve issues with a proper paper trail. Continue your conversation on other platforms Easy case management integration with Slack and Microsoft Teams, so any update you make to a ticket is automatically reflected in these platforms and vice versa.  Live feedback View survey responses for all your surveys as they come in. Advanced filters allow you to  review subsets of your data so you can hone in on problem areas.  Make better data-driven decisions Easily analyse survey data, spot trends and track performance with our helpful visual charts and graphs.

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View your KPIs and feedback on the go with Surveyapp Manager. Collaborate with your team in real time to address pain points in your customer and staff experience. Bug fixes.

The developer, VOC Metrics Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • Identifiers
  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Usage Data
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

  • Provider
    • VOC Metrics Limited
  • Size
    • 81.7 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 15.6 or later.
    • iPhone
      Requires iOS 15.6 or later.
    • iPad
      Requires iPadOS 15.6 or later.
    • iPod touch
      Requires iOS 15.6 or later.
    • Mac
      Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
  • Languages
    • English
  • Age Rating
    4+
  • In-App Purchases
    Yes
    • Yearly Business App License USD 999.99
    • Business App License USD 99.99
    • Yearly Starter App License USD 149.99
    • Yearly Standard App License USD 399.99
    • Starter App License USD 17.99
    • Standard App License USD 49.99
  • Copyright
    • © 2021 VOC Metrics Limited