Tell Touch 4+

Name: Tell Touch
Author: Tell Touch

Aged Care Feedback System

Tell Touch

Designed for iPad

- Free

Description

Aged Care consumers/residents and their families can submit feedback quickly and easily, from anywhere at any time.

Tell Touch is the only digital Consumer Directed Care (CDC) Feedback/Complaints system for aged care. It enables all levels of an organisation access to live data 24/7.

We’re Aged Care nurses with over 20 years of experience across over 100 homes. Wanting to give consumers a voice, dismayed by the time taken to deal with consumer issues, and concerned with the lack of transparency for executive management, we’ve come up with Tell Touch. Tell Touch combines the latest technology with in-depth knowledge of what’s really needed in Aged Care.

Tell Touch is specifically designed for aged care, not adapted from another industry. Advantages include:

1. Residents and their families can lodge complaints /feedback anytime, their families can do so from anywhere in the world

2. Puts the consumer in control

3. It is available in 80 languages

4. Links to the aged care standards

5. Assist to meet compliance with all standards, in particular, Standard 6

6. Automated monthly reporting of all complaints and feedback

7. Automated response to feedback

8. Automated resolution satisfaction

9. Able to profile your residents

10. Tracks and records all correspondence

27 Jun 2024

Version 2.2.6.0

- Added new clients.
- Added Wellbeing Watch observations (in staff tools).
- Updates some libraries.
- Made voiceover mode more efficient (uses less resources when going from screen to screen).
- Added better error messages. Particularly when submitting feedback where you put a staff members name in the consumer field.
- Fixed issue where some users accidentally put their device into kiosk mode.
- Added Voiceover when you change language on a kiosk.
- Replaced the English voiceover with a better sounding voice.

The developer, Tell Touch, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Health & Fitness
Contact Info
Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

Provider

Tell Touch

Size

25.3 MB

Category

Health & Fitness

Compatibility

iPhone: Requires iOS 13.0 or later.

iPad: Requires iPadOS 13.0 or later.

iPod touch: Requires iOS 13.0 or later.

Mac: Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision: Requires visionOS 1.0 or later.

Languages

English, Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cambodian, Catalan, Chichewa, Croatian, Czech, Danish, Dutch, Esperanto, Estonian, Finnish, French, Georgian, German, Greek, Gujarati, Haitian, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Korean, Kurdish, Laotian, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Maltese, Maori, Mongolian, Nepali, Norwegian Bokmål, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Simplified Chinese, Singhalese, Slovak, Slovenian, Somali, Spanish, Sudanese, Swahili, Swedish, Tagalog, Tamil, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Yiddish, Zulu