Receive and respond to real time customer feedback (based on NPS) from your iPhone or iPad.
AskNicely for iPhone is a powerful way for businesses to embed real time customer feedback in the daily routines of everyone from the CEO to front line staff. Designed to feel like the messaging apps you use everyday, AskNicely makes it easy for employees at all levels to track and action customer feedback for their role or function.
- Track customer happiness based on Net Promoter Score (NPS)
- Filter scores and responses by time period, rating, team, region, customer segment etc.
- Reply to customers straight from your phone and add notes for other team members
- Get push notifications for specific responses that need your attention
- View leaderboards that rank your best performing teams/regions/customer segment/channels
** Rated #1 Enterprise Feedback Management platform by G2Crowd **
** Feedback from AskNicely customers **
"Great product delivering fantastic results for our staff and customers”
"Very simple to use and very impactful for our business”
"AskNicely is the most seamless software tool that our team uses. Kudos!"
"Hands down best NPS app on the market.”
** Requires an AskNicely account **
Visit our web site to start a free trial.
AskNicely is the world’s leading customer feedback platform based on Net Promoter Score (NPS) framework. Businesses can automatically track the happiness of their customers and take action to deliver experiences that get customers to stay longer, spend more and refer their brand to friends.
Bug fixes and improvements.
Ratings and ReviewsSee All
Really useful NPS app
I use this app to assess my personal career satisfaction in the team. I found it to be a very professional and helpful app, and I will use it in the future for my company's customer satisfaction surveys.
Up to six family members will be able to use this app with Family Sharing enabled.