AT Mobile 9+
Go by Bus, Train, Ferry + more
Auckland Transport
-
- Free
iPhone Screenshots
Description
AT Mobile makes it easy to move around Auckland. It helps you plan and track journeys across AT Metro bus, train and ferry services, or go by bike or on foot. Whether you are a frequent commuter, an occasional traveller or a new to Auckland explorer, join over 250,000 other users and take an easy journey around Auckland
Find your best route - Use the Journey Planner to find out how to get to your destination, and save your regular trips. Maybe you want to get there by bike or on foot? Journey Planner will show you walking and cycling journey options too.
Real time departures - Save time by knowing when you need to be at your stop or station, and even track the live location of your service. Save your favourite stops and stations for quick access when you're out and about.
Enjoy an easy journey - Going somewhere new, or just want to relax on your journey? We'll let you know when it’s time to board or to get off.
Shared scooters and bikes - Check live location of scooters or bikes near you and unlock in the provider app.
Car sharing - Check live location of shared cars near you and book it with the provider.
Manage your AT HOP balance - Don’t wait till you get home, check your balance on the go, find nearby top-up locations, and easily top-up.
Disruption alerts and info - Want to be kept up to date when services change? We’ll let you know when your frequently used routes or stops are disrupted, based on your travel using registered AT HOP cards. Or you can subscribe to the specific routes you use, at the time of day you usually travel.
Train Line Status - Check how your train line is running before you head to the station, for any disruptions or delays.
We're always working to improve the app to make it easier for you to get around Auckland. Please send us feedback in your reviews or via the "Contact Us" area in the menu - we'd love to hear from you.
What’s New
Version 1.34.3
We're continuing to improve the AT Mobile app to deliver a better experience for our users. We're released bug fixes related to Notifications and Live Departures.
We've also recently added a link to Ferry status to help you find out if there are any disruptions affecting ferry services in Auckland.
Ratings and Reviews
Good - But can be improved
I really like how the app will shows me what side of the road I need to be on and were the bus stop is. This makes the journey so much less stressful. The times that the bus is expected to arrive and the bus tracking is very helpful.
Things the app needs to fix
For some reason the app when planning journeys it never gives the option of ferry’s in downtown to get to my destination so for me to see when ferry’s are going I have to go in live departures and see the timing and plan my journeys that way
Things the app could add
Add a way to share your ETA to others which would update if their was delays + add a way to share your route / journey with others if your going somewhere with others where they might get on at a different stop.
Add a way to change your changeover point for example I could get off a 2 places but the app journey planner will only allow me to see the changeover information for the first point and not let me see information for the next point
Add a way to top up with app pay within the app, this would be really handy
Add digital nfc at hop card in the app so we don’t have to carry a physical card, and allow the card to be stored in apple wallet
Can’t delete the App which won’t recognise cards
Tried the app but it won’t recognise registered hop cards so I have to use the web to top up as the cards are recognised there. Even though the app has been deleted from my phone if I try to use the web it keeps sending me to the App Store to reinstall the non functional app.
Given how often the Auckland train services don’t run it is important to check ahead of time if a train will be available on a certain day for the children who cannot drive yet. The children that can drive never use the train because it is so often not operating or only going so far. This is normally the weekends or holidays. It has built an expectation that you must drive in Auckland.
The bus alternatives are not practical as they use five different busses and take 2-3 hours to do a 45 minute train ride. The repetitive changing of busses is not a safe alternative and frightening for kids. Pukekohe has many “ghost”busses racing around. They don’t go direct from station to station but aren’t available if you are on their route
Thank god for cars
Useful app for traveling in AKL but
As a UX/UI designer, I love some features on the app like you can save your searching route and revisit it, and you can see all the info for real time, including prices and arrival time. You will get notification when you are arriving and the bus is delayed, which is helpful. The design of the pages are consistent and it's easy to find what you want.
However, a friction that I have had is the online transaction. When you top up online, the money doesn't go to your account immediately. This is quite frustrating when you tap your card and find out the credit is in-enough. Had to turn to the AT staff for help at the end. So it's something that the team can work on.
App Privacy
The developer, Auckland Transport, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Auckland Transport
- Size
- 70.1 MB
- Category
- Navigation
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English
- Age Rating
- 9+ Infrequent/Mild Mature/Suggestive Themes
- Location
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright
- © 2017 Auckland Transport
- Price
- Free