CareLink™ Connect 4+

Diabetes data sharing

Medtronic, Inc.

    • 1.0 • 1 Rating
    • Free

Screenshots

Description

Now you can follow up to five people simultaneously. Right on your phone, The CareLink™ Connect app provides an easy way to view the sensor glucose levels of a person with diabetes using some Medtronic devices.

When a family member or a friend has diabetes, you want to be supportive and stay close. You might want to know if their glucose levels go too high or too low, be able to quickly and easily access their insulin pump or Continuous Glucose Monitoring (CGM) system information.

To remotely access sensor glucose levels or pump system information, care partners need to install the CareLink™ Connect app on their smartphone. Additionally, the person with diabetes must have a compatible MiniMed™ insulin pump or CGM connected to the CareLink™ software through the corresponding patient mobile app. For more information about the CareLink™ Connect app, please visit the local Medtronic website or contact a representative.

IMPORTANT NOTE: For real-time updates, the app must consistently receive data from the CareLink™ server, while the insulin pump or CGM system must continually upload data to the CareLink™ server. The CareLink™ Connect app exclusively supports the MiniMed ™ 700-series insulin pump and selected CGM systems. It does not support all other CGM systems, MiniMed™, or Paradigm™ insulin pumps. To find a list of compatible smartphones, please visit your local Medtronic website.

The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitor) data on a supported mobile device. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device. All therapy decisions should be based on the primary display device.

CareLink™ Connect app is not intended to analyze or modify the insulin pump and CGM data that it receives. Nor is it intended to control any function of the insulin pump or CGM system to which it is connected. CareLink™ Connect app is not intended to receive information directly from the insulin pump or CGM system.

This app is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, or other qualified health care provider with any questions you may have regarding a medical condition or treatment. Please note that this app store should not be your primary method of resolving technical or customer service issues. To ensure the protection of your privacy and personal information, as well as the prompt resolution of any technical or customer service problems you encounter with any Medtronic product, we kindly request that you contact Medtronic's 24-Hour Technical Support line.

Medtronic is committed to addressing customer complaints concerning our products. If Medtronic determines that your comment or complaint requires further attention, a member of our team will make an effort to contact you in order to gather additional information.

©2023 Medtronic. All rights reserved. Medtronic, Medtronic logo and Engineering the extraordinary are trademarks of Medtronic. ™*Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.

What’s New

Version 3.2.1

Thanks for using the CareLink™ Connect app! This release also brings general bug fixes to improve user experience and product performance.

Ratings and Reviews

1.0 out of 5
1 Rating

1 Rating

Jim The Wonder Poodle ,

Awful design, terrible security practices

This app was designed by marketers and seems to have skipped any kind of UX testing whatsoever.

The very first thing it does is tell me it hasn’t been tested with my version of iOS, and suggest that I turn off iOS updates.

Dear Medtronic: NO. I am not going to disable critical security updates on my devices because you can’t be bothered building proper test environments, and you should be ashamed for even suggesting that.

The login is so slow that the captcha times out and you have to keep entering it.

It’s two-factor authentication is email-based which is idiotic from a usability and security point of view.

The backend account system is so brain damaged that it demands different account types for care partners and users, but won’t let you switch types and won’t let you use the same login for both.

The privacy policy lets them “de personalise” your data and sell it, which is totally unacceptable in any medical context.

The entire experience is of software-as-afterthought and design-by-marketing.

Avoid this if you have any other choice.

App Privacy

The developer, Medtronic, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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