iPhone Screenshots

Description

Whether you’re online or in-store, myCountdown makes shopping at Countdown even easier. With the myCountdown app you can:

• Browse through weekly specials so you don’t miss out

• Shop online from anywhere using your phone

• Make and share a list for shopping in-store

• Locate hard-to-find items with our product locator map

• Track your Pick-up order

• Scan your digital Onecard at checkout

• View your Onecard rewards at any time.

• View your exclusive Boost offers and browse weekly specials so you don't miss out

• View your in-store receipts when you shop using your Onecard

Shop online and track your Pick-up order
You can search and add products to your trolley and organise your order to be delivered, or pick it up from one of our stores.

We’ll notify you when your Pick up order is ready — simply let us know when you’re nearby so we can have it ready for your arrival.

Sort your shopping list by aisle to save time
Create and manage your shopping list on the go and check items off as you shop in-store. Even better, your list is organised to help you shop faster at your local Countdown store. You can also send your list to our online shopping website or share it with family, friends or flatmates.

Our product locator map helps you to find things in an aisle
Do you spend too much time wandering through the aisles struggling to find items like ice cream toppings or custard powder? The product locator now displays a map showing you where you'll be able to locate those hard-to-find items in your local store.

Never miss a special with our app
Browse the products you love on special and add them straight to your shopping list or trolley.

Boosts are unique offers created just for you based on how you shop with us. They can help you discover new products, save more money and get rewarded faster. The app will help you keep track of them week by week.*

* Boosts are individual and change weekly. Customers are not guaranteed a Boost every week. Rewards and discount Boosts are based on a minimum spend.

Easily earn and track your Onecard rewards
Your Onecard is now available on the app as a digital card for you to easily scan when you're in-store — no more carrying it around in your wallet. You can also view your Onecard balance in real-time and track your progress, whether you’re registered to earn Onecard points towards e-vouchers or AA Smartfuel discounts.

What’s New

Version 2.27.0

In this release, you can now track your online delivery order status in real-time from the time you place your order, to the time it is delivered.

Ratings and Reviews

3.0 out of 5
307 Ratings

307 Ratings

Brian (Shadowfoot) ,

Useful, with limitations

The barcode scanning and aisle information are useful. Being able to change the store to get updated aisle locations is very useful.

The app is slow to load; being able to open the shopping list quickly when in store would be nice.

There is no synchronisation between devices, which would be useful if more than one person in the household sometimes does the shopping. This would also make it possible to use a web browser to create the shopping list; something useful when looking at recipes.

The product locator feature is useful, and one I’ve used several times. Unfortunately you can’t automatically activate it from your shopping list. There are times where I haven’t been able to find a product in the aisle and knowing where is the aisle I need to look is useful.

There is no Siri integration, permitting me to just ask Siri to add something to my list.

There is no option to recall previous shopping trips. This would be useful when doing a full shop to make sure regular items are not forgotten. Getting the receipt of a previous shop this way would also be good.

Adding items from the flyer to my list is handy, if you show that day or the next. It needs to include the special price so that the flyer becomes useful as a source of information for the list.

Developer Response ,

HI Brian, thank you very much for taking the time to give us your feedback on ways that we can improve the app to help making your in-store shopping experience even easier for you - you've included some great ideas there. We'll take these into consideration for improvements as we continue to develop the app. Cheers

jessmck12345 ,

Problem that need fixing

Love the app! Except now I’m unable to purchase or put in my card details. It is an error where when you are taken to the section where I put in my card number, you cannot actually click anything to let me put in my card number. Doesn’t change where there it’s a click to collect or delivery order so I’m unable to order through your app.
I am also unable to find a place to report this problem 🤷‍♀️

Developer Response ,

Hi Jessmck12345 thanks for your review and we're sorry to hear that you're experiencing issues adding in your card number so you can purchase your groceries. Can you please contact us at appsupport@countdown.co.nz with more details so we can look into this for you? Cheers

elizabethxsc ,

Problems needing to be fixed!

The app won’t load my one card and keeps telling me to link a card even though I’ve got a one card already linked to my account, my card shows when using the website but when I try use the app it doesn’t. It’s super frustrating because it won’t show my points and won’t let me use it on the app or scan it in-store, I’ve tried logging in and out, deleting and reinstalling but still the same. The ‘In-store receipts’ option is great but it never works and also the app can be slow which is a bummer. However I found the aisle and scanning information really useful, if these issues were fixed I’d definitely keep using it but for now I’m gonna have to go back to using the website rather than the app.

Developer Response ,

HI Elizabethxsc thanks for your review and we're sorry to hear that you're having trouble logging into the app to see your Onecard information. Can you please contact us at onecard@countdown.co.nz with more details including your Onecard number so we can look into this for you and get it resolved? This will mean that you can then see your Onecard points, scan your digital Onecard in-store and view your e-receipts. Cheers

App Privacy

The developer, Woolworths New Zealand Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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