DressLily - Online Fashion 12+

Worst website ever (scammers)

I originally brought 2 dress on Dresslily and one of them arrived which is this dress .. this dress is made out of really bad material and it sits so out of place on your body. It’s very uncomfortable and baggy. I also ordered another dress at the same time I ordered this dress around 17th of June and it’s now 4th of August and I still haven’t received this dress even after following it up multiple times. They keep saying it will take 1-2weeks and it’s nearly been 2 months. I also returned my other dress and I still haven’t received my money back. I am very disgusted by the way they handle their customers and as a business you should always put your customers first but I’ve been so patient with Dresslilys horrible service and I’m getting very frustrated. Please don’t buy anything from this website because they are scammers.

Developer Response ,

Dear Fernando,

We are sorry your order has not met your expectations.

Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.

Please note that all our items have varying processing times that are clearly marked on the product page.

The total time it will take to receive your item is the processing time plus the shipping time.

Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center.

Dresslily Customer Support Team

Scam

Don't use this site it's a complete scam , they take your money and don't deliver the product and when questioned they do not return money when you have not received the goods, save your money and time